DocuSign · DocuSign Privacy Statement · View original document ↗

Cookie and Tracking Technology Use

Medium severity Uncommon · 25 of 325 platforms
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Document Record

What it is

DocuSign uses cookies, web beacons, pixels, and similar tracking technologies on its websites and in its products to collect data about your device, behavior, and usage patterns.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the technical mechanisms through which DocuSign collects usage data automatically during service operation, rather than relying solely on information users provide directly. The authorization for multiple tracking technologies creates a systematic data collection infrastructure across user interactions.

Consumer impact (what this means for users)

Your browsing behavior on DocuSign's platform is tracked and may be shared with third parties for advertising purposes; you can manage cookie preferences through DocuSign's cookie settings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Access DocuSign's cookie preference center via their privacy page at https://www.docusign.com/privacy to manage or opt out of non-essential tracking cookies.

How other platforms handle this

ADP Medium

We use cookies, web beacons, pixel tags, and other tracking technologies on our websites to recognize you and your preferences, authenticate users, analyze website traffic and usage patterns, and to deliver personalized content and advertisements. We may use both session cookies and persistent cooki...

ClickUp Medium

We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web bea...

Okta Medium

We use cookies, web beacons, pixel tags, and similar tracking technologies on our websites and in our communications to collect information about your browsing activities, your preferences, and your device. This may include information such as your IP address, browser type, operating system, referri...

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▸ View Original Clause Language DOCUMENT RECORD
"
Some of the information we collect automatically is captured using cookies, which are text files containing small amounts of information that are downloaded on your device or related technologies, such as web beacons, local shared objects, and tracking pixels, to collect and/or store information. For additional information about cookies and related technologies, including details of how to opt-out, please read our Cookies Notice (https://www.docusign.com/company/cookie-policy) and "Your Privacy Rights and Choices" below.

— Excerpt from DocuSign's DocuSign Privacy Statement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Cookie use for advertising purposes requires valid consent under GDPR/ePrivacy Directive for EU users; CCPA/CPRA may classify tracking pixel data sharing as a 'sale,' requiring an opt-out mechanism that should be validated by compliance teams.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces against deceptive tracking practices and has authority over online behavioral advertising disclosures.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001054
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fa237cd26dd39fb681a04c81ee495ed2c1828ea7d4d6e7935ee1004d94aea5d7
Analysis generated
March 20, 2026 05:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-001054
Captured: 2026-03-20 05:54:25 UTC
SHA-256: fa237cd26dd39fb6…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/cookie-and-tracking-technology-use/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does DocuSign's Cookie and Tracking Technology Use clause do?

This provision establishes the technical mechanisms through which DocuSign collects usage data automatically during service operation, rather than relying solely on information users provide directly. The authorization for multiple tracking technologies creates a systematic data collection infrastructure across user interactions.

How does this clause affect you?

Your browsing behavior on DocuSign's platform is tracked and may be shared with third parties for advertising purposes; you can manage cookie preferences through DocuSign's cookie settings.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 25 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.