Disney+ · Disney Privacy Policy · View original document ↗

Broad Personal Data Collection

Medium severity Medium confidence Explicitdocumentlanguage Rare · 2 of 325 platforms
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Document Record

What it is

Disney collects a very wide range of information about you, including identifiers, device data, payment details, your precise location, what you watch and read, inferences about your interests, voice recordings, and in some contexts biometric and health data.

This analysis describes what Disney+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The breadth of data categories collected across all Disney services means that activity on one platform can be linked to your profile on others, building a detailed picture of your preferences, habits, and household.

Interpretive note: The scope and lawful basis for collecting sensitive categories such as biometric and health data may vary significantly by jurisdiction and the specific Disney service involved; not all categories may be collected across all services.

Consumer impact (what this means for users)

Your viewing habits on Disney+, location data, device identifiers, and inferred interests can all be collected and combined into a profile used for advertising and personalization across Disney's entire portfolio of services.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit Disney's Privacy Rights Center, select your region, and submit a data access or deletion request using the online form.

How other platforms handle this

Egnyte Medium

We collect information you provide directly to us, such as when you create an account, contact us for support, sign up for marketing emails, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, company name, job tit...

ClickUp Medium

We collect information you provide directly to us, such as when you create an account, use our Services, make a purchase, or contact us for support. The types of information we may collect include your name, email address, password, phone number, credit card and other payment information, and any ot...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect a variety of information about you and your use of our Services. This includes: Identifiers and Contact Information ... Device, Network and Technical Information ... Payment Information ... Location Information ... Viewing, Reading and Listening Data ... Inferences ... Voice, Audio and Visual Information ... Biometric Information ... Physical Activity Data ... Health and Medical Information ... Financial Information

— Excerpt from Disney+'s Disney Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The collection of sensitive data categories including biometric information, health data, precise geolocation, and voice recordings implicates GDPR Article 9 (special categories of data) for EU/EEA users, CPRA's expanded sensitive personal information protections for California residents, COPPA for any data collected from children under 13, and potentially Illinois BIPA for biometric data depending on the collection context and user location. The FTC holds primary federal enforcement authority; state AGs and EU/UK data protection authorities also have jurisdiction. Where the policy asserts collection of biometric and health data, applicable law may require explicit consent or impose heightened obligations beyond what the policy's general consent framework provides. GOVERNANCE EXPOSURE: High. The policy discloses collection of categories that trigger heightened legal obligations in multiple jurisdictions simultaneously, including biometric data (Illinois BIPA), health data (HIPAA does not apply but CPRA and GDPR do), and children's data (COPPA). The combination of these categories across a single account creates complex multi-jurisdictional compliance obligations. JURISDICTION FLAGS: California residents are protected by CPRA's sensitive personal information framework, which grants opt-out and limitation rights for precise geolocation, biometric, and health data. EU/EEA users require explicit consent or another GDPR-compliant legal basis for special category data. Illinois users may have BIPA claims if biometric identifiers are collected without proper notice and consent. Minors across all US jurisdictions are protected by COPPA. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams integrating with Disney's data ecosystem should verify that data processing agreements cover all categories listed in this policy, particularly sensitive categories. Vendors receiving inferred or derived data should assess whether such data constitutes personal information under applicable law and whether appropriate data processing agreements are in place. COMPLIANCE CONSIDERATIONS: Legal teams should map each disclosed data category to a documented lawful basis under GDPR; audit whether consent mechanisms for sensitive categories meet the higher GDPR standard of explicit consent; verify that CPRA's sensitive personal information opt-out and limitation rights are technically implemented; and confirm that biometric data collection, if implemented, complies with Illinois BIPA notice and consent requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data collection and privacy practices by consumer-facing companies including Disney's streaming and digital services.
    File a complaint →
  • State AG
    California, Illinois, and other state attorneys general have enforcement authority over data collection practices involving sensitive categories such as biometrics and precise geolocation.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Disney Privacy Policy
Entity
Disney+
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009487
Document ID
CA-D-00575
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1cc10681f97c3f090eedf7305d800f793a730ca3d2e27b50833ec244773b34eb
Analysis generated
May 8, 2026 08:25 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Disney+
Document: Disney Privacy Policy
Record ID: CA-P-009487
Captured: 2026-05-08 08:25:00 UTC
SHA-256: 1cc10681f97c3f09…
URL: https://conductatlas.com/platform/disney/disney-privacy-policy/broad-personal-data-collection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Disney+'s Broad Personal Data Collection clause do?

The breadth of data categories collected across all Disney services means that activity on one platform can be linked to your profile on others, building a detailed picture of your preferences, habits, and household.

How does this clause affect you?

Your viewing habits on Disney+, location data, device identifiers, and inferred interests can all be collected and combined into a profile used for advertising and personalization across Disney's entire portfolio of services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Disney+?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Disney+.