DeepL collects your name, email address, and payment details when you create an account, and uses this to run your account and process charges.
This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Payment information is sensitive financial data, and understanding how it is collected and stored (including whether it is passed to third-party payment processors) is important for financial security.
This provision was removed as a standalone section, though account data collection details are now implied under broader payment and service provisions.
View full change record →Account holders share their name, email, and payment details with DeepL, which are used for service delivery and billing. Users should be aware that payment processing is typically handled by third-party payment processors, though the policy's specific subprocessors for payment handling are not named in the excerpt reviewed.
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Monitoring
DeepL has changed this document before.
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"When you register for a DeepL account, we collect your name, email address, and payment information. We use this information to provide you with our services, process payments, and communicate with you about your account.— Excerpt from DeepL's DeepL Privacy Policy
(1) REGULATORY LANDSCAPE: Collection of payment information engages PCI-DSS standards for payment card data security, GDPR for EU/EEA users (as payment data constitutes personal data), and applicable consumer financial protection laws. The FTC Act covers unfair or deceptive practices related to payment data handling for US users. (2) GOVERNANCE EXPOSURE: Low to Medium. Payment data collection is standard for subscription services. The policy does not specify whether DeepL stores payment card details directly or routes them entirely to a third-party payment processor. Organizations should confirm this distinction, as direct storage of card data creates higher PCI-DSS compliance obligations. (3) JURISDICTION FLAGS: EU/EEA users' payment data is personal data under GDPR and subject to the full suite of data subject rights. California residents may exercise CCPA/CPRA rights regarding financial information. Organizations with employees on corporate accounts should ensure payment data governance aligns with internal financial controls. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should confirm in contractual terms which payment processors DeepL uses and whether those processors are PCI-DSS Level 1 certified. DPAs should address payment data handling if any personal data is retained in connection with billing records. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should map payment data flows within DeepL's processing environment and verify that relevant subprocessors are identified in the DPA. Organizations subject to financial data regulations should assess whether DeepL's payment data handling aligns with their own data governance requirements.
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Payment information is sensitive financial data, and understanding how it is collected and stored (including whether it is passed to third-party payment processors) is important for financial security.
Account holders share their name, email, and payment details with DeepL, which are used for service delivery and billing. Users should be aware that payment processing is typically handled by third-party payment processors, though the policy's specific subprocessors for payment handling are not named in the excerpt reviewed.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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