This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The strict prohibition means that any use or access by a person under 13 constitutes a violation of the Terms, regardless of circumstances.
The updated refund policy establishes a new condition under which Coursera may deny refund requests: when a significant portion of the course content has been accessed prior to submitting the refund request. This addition does not replace existing denial grounds such as policy violations, repeated refund requests, or chargeback activity, but adds an access-based threshold alongside them. The terms do not define what constitutes a significant portion of content, leaving that determination to Coursera's discretion. Learners who access substantial course materials before requesting a refund may find their request denied under this provision.
View change record →The updated terms establish new procedural requirements for refunds on Coursera subscription plans. According to the revised language, canceling a subscription will stop future billing but will not automatically issue a refund; refunds must be requested separately. The terms now explicitly state that refunds will not be provided for renewal charges on annual subscription plans. For Specializations purchased through subscriptions, users may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. You can request a refund separately through Coursera's Support Services, but the updated terms indicate this is a manual process rather than an automatic one upon cancellation.
View change record →The updated terms no longer specify refund eligibility for users in India who prepay for specializations or Coursera Plus plans. Previously, these customers could request full refunds within 7 days of payment or before earning a certificate for any course included in their purchase, whichever occurred first. The removal of this language means refund terms for Indian prepaid customers are no longer explicitly defined in the publicly stated agreement, leaving refund policies unclear for this user segment.
View change record →Coursera's services are not available to anyone under age 13, and any such use or access is a violation of the Terms.
How other platforms handle this
Except as set forth below, or as otherwise approved by us, the services are for your personal, non-commercial use unless you enter into a separate agreement with us for your commercial use.
You will comply with Service-specific notices if applicable, such as any warnings not to input sensitive or confidential information.
Please take steps to secure your access credentials such as login name and password, and do not share them with anyone.
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"Any use or access by anyone under the age of 13 is strictly prohibited.— Excerpt from Coursera's Coursera Terms of Use
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The strict prohibition means that any use or access by a person under 13 constitutes a violation of the Terms, regardless of circumstances.
Coursera's services are not available to anyone under age 13, and any such use or access is a violation of the Terms.
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