Coursera · Coursera Privacy Notice · View original document ↗

User Rights — Access, Deletion, and Portability

Medium severity Rare · 2 of 343 platforms
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Recent governance activity Coursera recorded 3 documented changes in the last 30 days.
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Document Record

What it is

Depending on where you live, you may have the right to see, correct, delete, or download your personal data held by Coursera.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes procedural mechanisms through which users can exercise data subject rights recognized under certain legal regimes. These requests operate as formal channels for users to exercise control over personal information retention and use, with Coursera required to respond according to applicable legal obligations.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Consumer impact (what this means for users)

EU, UK, and California users can legally require Coursera to provide, correct, delete, or export their personal data — including learning records and profile data — and Coursera is obligated to respond within statutory deadlines (30 days under GDPR, 45 days under CCPA).

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@coursera.org with your account details to request deletion, access, or export of your personal data. Specify which right you are exercising and include your registered email address.
  • Export Your Data
    Log into your Coursera account, go to Settings, and use the data download or privacy request feature to export a copy of your personal data.

How other platforms handle this

Noom Medium

Depending on where you live, you may have certain rights regarding your personal information, including: the right to access the personal information we hold about you; the right to correct inaccurate personal information; the right to request deletion of your personal information; the right to data...

GitHub Medium

Depending on your location, you may have certain rights regarding your personal data. These may include the right to access personal data we hold about you, to correct inaccurate data, to request deletion of your data, to object to or restrict our processing, and to receive your data in a portable f...

Airbnb Medium

You may have rights under applicable law to access, correct, delete, or obtain a copy of your personal information. Depending on where you live, you may also have the right to object to or restrict certain processing of your data, and to lodge a complaint with a supervisory authority. You can exerci...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to, update, or delete the personal information we hold about you, or the right to request that we restrict our processing of your personal information, or to object to our processing of your personal information, or the right to receive a copy of your personal information in a portable format.

— Excerpt from Coursera's Coursera Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision directly implements GDPR Arts. 15 (access), 16 (rectification), 17 (erasure), 18 (restriction), 20 (portability), and 21 (objection); UK GDPR equivalent provisions; CCPA §§1798.100, 1798.105, 1798.110, 1798.115 and CPRA enhancements; and Brazil LGPD Arts. 18-22. Enforcement: EU DPAs, UK ICO, California Privacy Protection Agency, and potentially Brazil's ANPD. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    FTC has jurisdiction over deceptive privacy practices, including failure to honor stated privacy rights, under FTC Act Section 5.
    File a complaint →
  • State AG
    California Privacy Protection Agency and State AG enforce CCPA/CPRA data subject rights including access, deletion, and portability for California residents.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002858
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
062caff3444fccccf0cccb271ab50fff394a5a3641a48727efc029ee14593866
Analysis generated
April 18, 2026 10:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-002858
Captured: 2026-04-18 10:17:08 UTC
SHA-256: 062caff3444fcccc…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/user-rights-access-deletion-and-portability/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's User Rights — Access, Deletion, and Portability clause do?

The provision establishes procedural mechanisms through which users can exercise data subject rights recognized under certain legal regimes. These requests operate as formal channels for users to exercise control over personal information retention and use, with Coursera required to respond according to applicable legal obligations.

How does this clause affect you?

EU, UK, and California users can legally require Coursera to provide, correct, delete, or export their personal data — including learning records and profile data — and Coursera is obligated to respond within statutory deadlines (30 days under GDPR, 45 days under CCPA).

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.