Coursera · Coursera Privacy Notice

User Rights — Access, Deletion, and Portability

Medium severity
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What it is

Depending on where you live, you may have the right to see, correct, delete, or download your personal data held by Coursera.

Consumer impact (what this means for users)

EU, UK, and California users can legally require Coursera to provide, correct, delete, or export their personal data — including learning records and profile data — and Coursera is obligated to respond within statutory deadlines (30 days under GDPR, 45 days under CCPA).

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@coursera.org with your account details to request deletion, access, or export of your personal data. Specify which right you are exercising and include your registered email address.
  • Export Your Data
    Log into your Coursera account, go to Settings, and use the data download or privacy request feature to export a copy of your personal data.

Cross-platform context

See how other platforms handle User Rights — Access, Deletion, and Portability and similar clauses.

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Why it matters (compliance & risk perspective)

These rights are legally enforceable for EU/UK users under GDPR and for California residents under CCPA/CPRA, and Coursera must respond within statutory timeframes.

View original clause language
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to, update, or delete the personal information we hold about you, or the right to request that we restrict our processing of your personal information, or to object to our processing of your personal information, or the right to receive a copy of your personal information in a portable format.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision directly implements GDPR Arts. 15 (access), 16 (rectification), 17 (erasure), 18 (restriction), 20 (portability), and 21 (objection); UK GDPR equivalent provisions; CCPA §§1798.100, 1798.105, 1798.110, 1798.115 and CPRA enhancements; and Brazil LGPD Arts. 18-22. Enforcement: EU DPAs, UK ICO, California Privacy Protection Agency, and potentially Brazil's ANPD. (2)

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Applicable agencies

  • FTC
    FTC has jurisdiction over deceptive privacy practices, including failure to honor stated privacy rights, under FTC Act Section 5.
    File a complaint →
  • State AG
    California Privacy Protection Agency and State AG enforce CCPA/CPRA data subject rights including access, deletion, and portability for California residents.
    File a complaint →

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002858
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
SHA-256
062caff3444fccccf0cccb271ab50fff394a5a3641a48727efc029ee14593866
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Coursera | Document: Coursera Privacy Notice | Record: CA-P-002858
Captured: 2026-04-18 10:17:08 UTC | SHA-256: 062caff3444fcccc…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/user-rights-access-deletion-and-portability/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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