This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users enrolled in for-credit programs may be unable to exercise a standard account-deletion right, limiting their control over their personal data while enrolled.
Interpretive note: The clause uses 'may be disabled' and 'particularly those who are enrolled,' indicating this is not an absolute rule applied to all for-credit learners. The qualifier 'may' and 'particularly' are preserved in the canonical claim.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →If you are enrolled in a for-credit offering, Coursera may block you from deleting your account.
How other platforms handle this
If you use your Roblox ID to sign in to a non-Roblox website or service, and later delete your Roblox account, you may lose access to that website or service.
If you unlink the third-party account from your account for PlayStation, or if your third-party account is closed or deleted, you may lose access to the product.
Use another user's account or share your account with another person;
"The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.Excerpt from Coursera's Privacy Notice
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Users enrolled in for-credit programs may be unable to exercise a standard account-deletion right, limiting their control over their personal data while enrolled.
If you are enrolled in a for-credit offering, Coursera may block you from deleting your account.
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
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