This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.
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the Federal Arbitration Act ("FAA") governs the interpretation and enforcement of this arbitration provision; the arbitrator shall apply California law to all other matters.
Your interactions with those features are governed by the privacy policies of the companies that provide them.
You may bring legal proceedings regarding the Terms either by following the arbitration procedure detailed in Section 16 the Terms or, if given the right by applicable law, by submitting the dispute to an arbitration administrator...
"Any arbitration under this Arbitration Provision shall be governed by the Federal Arbitration Act.Excerpt from Comcast's Terms of Service
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The clause states: “Any arbitration under this Arbitration Provision shall be governed by the Federal Arbitration Act.”
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