This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
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Except as set forth below, or as otherwise approved by us, the services are for your personal, non-commercial use unless you enter into a separate agreement with us for your commercial use.
The Services are intended for business use by corporate or business entities, and you agree that you will not use the Services for any personal or individual use.
Use our Services in relation to any political campaign financing or for the purpose of influencing any election, other than sharing your own personal political opinions;
"The Services are for personal, residential, non-commercial use only, unless otherwise specifically authorized by us in writing.Excerpt from Comcast's Terms of Service
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The clause states: “The Services are for personal, residential, non-commercial use only, unless otherwise specifically authorized by us in writing.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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