This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
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"You agree that you will not allow anyone other than us or our agents to service the Xfinity Equipment.Excerpt from Comcast's Terms of Service
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The clause states: “You agree that you will not allow anyone other than us or our agents to service the Xfinity Equipment.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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