This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.
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"It is your responsibility to check your postal mail, email, service texts, and postings at xfinity.com, or another website we identify.Excerpt from Comcast's Terms of Service
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The clause states: “It is your responsibility to check your postal mail, email, service texts, and postings at xfinity.com, or another website we identify.”
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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