This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.
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"you confirm that when you record using this technology, you would like your recordings to be saved and stored, on both your set-top DVR (if applicable) and automatically on Comcast's or Comcast's service provider's network...Excerpt from Comcast's Terms of Service
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The clause states: “you confirm that when you record using this technology, you would like your recordings to be saved and stored, on both your set-top DVR (if applicable) and automatically on Comcast's or Comcast's service provider's network...”
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