Provision record
Comcast · Comcast Terms of Service · View original document ↗

Service and Rate Modification Rights

Medium severity Medium confidence Explicit document language Common · 230 of 352 platforms
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Document Record

What it is

Comcast can change your services, features, or prices, and if you keep using the service after they tell you about the change, you are considered to have agreed to the new terms.

This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision means your monthly bill or the features included in your plan can change, and simply continuing to use your Xfinity service after receiving a notice counts as your acceptance of the new terms, even if you did not affirmatively agree.

Interpretive note: The specific notice mechanisms and timing requirements are described more fully in the agreement than visible in the truncated source; enforceability of the deemed-acceptance mechanism for material price increases may vary by jurisdiction.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.

View change record →

Clause Stability Mostly Stable

1
Change
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.
This clause has changed once in 5 months of monitoring.

Change history

modified Jul 2, 2026

Previous version listed only as a provision name; current version adds explicit notice requirement and deemed acceptance language for continued use after changes.

View full change record →

Consumer impact (what this means for users)

Subscribers may see rate increases or service feature changes take effect without needing to provide explicit consent; continuing to use Xfinity services after receiving a change notice constitutes acceptance under this provision, which has direct financial implications.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    If you receive notice of a rate or service change you do not accept, contact Xfinity customer service to discuss options or initiate cancellation before the change takes effect to avoid deemed acceptance.

How other platforms handle this

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

Minecraft Medium

Realms is a subscription service and the cost is as detailed on the applicable purchase pages and / or platform at the time of purchase

DeepL Medium

If the rate of such tax changes, DeepL may adjust the rate according to such change in law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Comcast reserves the right to change the Services, including the right to add, modify or delete features or functions of the Services, or to change the rates or charges for any Service. Comcast will provide you with notice of any changes. Your continued use of the Services after notice of any changes shall be deemed acceptance of those changes.

Excerpt from Comcast's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The FTC Act's prohibition on unfair or deceptive acts and practices applies to how Comcast provides notice of material changes to rates and terms.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 10, 2026
Record ID
CA-P-007973
Document ID
CA-D-00343
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
efea3823a102772db3d7d7ea6f90d396e449c64d5193126cb9ae725fe616faba
Analysis generated
April 28, 2026 06:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-007973
Captured: 2026-04-28 06:09:54 UTC
SHA-256: efea3823a102772d…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-007973/service-and-rate-modification-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Comcast's Service and Rate Modification Rights clause do?

This provision means your monthly bill or the features included in your plan can change, and simply continuing to use your Xfinity service after receiving a notice counts as your acceptance of the new terms, even if you did not affirmatively agree.

How does this clause affect you?

Subscribers may see rate increases or service feature changes take effect without needing to provide explicit consent; continuing to use Xfinity services after receiving a change notice constitutes acceptance under this provision, which has direct financial implications.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.