Provision record
Comcast · Comcast Terms of Service · View original document ↗

Customer Must Return Equipment Within Ten Days

High severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.

View change record →

How other platforms handle this

Stripe Medium

If Stripe makes an Update available, User must implement it by the deadline stated in Stripe's notice. If no deadline is stated, then User must implement the Update within 30 days of the notice date.

SoFi Medium

You must confirm any transaction...attempted online before relying on it being completed. It is your responsibility to verify the status of any attempted transaction by reviewing your accounts or contacting SoFi Customer Support.

Minecraft Medium

Own or control the server and continue to do so for the whole time that you charge for access to it

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You must return all Xfinity Equipment to us at our local service center or to our designated agent within ten (10) days of the date on which the Services are disconnected.

Excerpt from Comcast's Terms of Service

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007296, captured Oct. 2, 2026
Record ID
CA-P-043133
Document ID
CA-D-000343
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007296)
6bb1cf7db9e20098250bd2fd1533c8c6dd1373098d3219dd04c6dec1a8c66dc5
Analysis generated
July 9, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007296 (checked Oct. 5, 2026)
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-043133
Version: CA-V-007296
Captured: 2026-10-02 00:54:36 UTC
SHA-256: 6bb1cf7db9e20098…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-043133/customer-must-return-equipment-within-ten-days/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Comcast's Customer Must Return Equipment Within Ten Days clause do?

The clause states: “You must return all Xfinity Equipment to us at our local service center or to our designated agent within ten (10) days of the date on which the Services are disconnected.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.