Comcast · Comcast Terms of Service · View original document ↗

Class Action Waiver

High severity Common · 74 of 325 platforms
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Document Record

What it is

You agree that you will not participate in any class action lawsuit against Comcast. All disputes must be handled individually, not as part of a group.

This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision alters the procedural framework for dispute resolution by restricting the permissible scope of arbitration claims. It eliminates the procedural mechanism through which multiple parties could aggregate claims, requiring instead that each party pursue disputes independently.

Consumer impact (what this means for users)

If Comcast harms many customers in the same way — such as through an overbilling practice — you cannot join with others to sue collectively, making it economically impractical to pursue small individual claims.

How other platforms handle this

OpenAI High

You and OpenAI agree to resolve any disputes arising out of or relating to these Terms or our Services through final and binding individual arbitration, except that either party may bring an individual claim in small claims court. You agree to waive your right to a jury trial and to participate in a...

Tinder High

If you are a U.S. user, you and Tinder agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Tinder agree otherwise, the arbitrator may not consoli...

Wise High

Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, 'Disputes') will be settled by binding arbitration between you and Wise, except that each party retains...

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▸ View Original Clause Language DOCUMENT RECORD
"
THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED (i) ON A CLASS ACTION, COLLECTIVE ACTION OR (ii) ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SUBSCRIBERS, OR OTHER PERSONS. EACH PARTY MAY PROCEED AS TO ANY DISPUTE ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY.

— Excerpt from Comcast's Comcast Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Class action waivers in consumer contracts remain subject to challenge under state consumer protection statutes; legal teams should evaluate enforceability in California and other jurisdictions with strong consumer protection regimes.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including waivers that strip consumers of collective legal remedies.
    File a complaint →
  • State AG
    State attorneys general in California and other states actively scrutinize class action waivers under state consumer protection law.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001704
Document ID
CA-D-00343
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
365182df1fc8d08ad5a4db3e330a4888170af72a3563478ffc240dfc32f2008d
Analysis generated
March 20, 2026 04:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-001704
Captured: 2026-03-20 04:56:45 UTC
SHA-256: 365182df1fc8d08a…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/class-action-waiver/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Comcast's Class Action Waiver clause do?

This provision alters the procedural framework for dispute resolution by restricting the permissible scope of arbitration claims. It eliminates the procedural mechanism through which multiple parties could aggregate claims, requiring instead that each party pursue disputes independently.

How does this clause affect you?

If Comcast harms many customers in the same way — such as through an overbilling practice — you cannot join with others to sue collectively, making it economically impractical to pursue small individual claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 74 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.