You agree that you will not participate in any class action lawsuit against Comcast. All disputes must be handled individually, not as part of a group.
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision alters the procedural framework for dispute resolution by restricting the permissible scope of arbitration claims. It eliminates the procedural mechanism through which multiple parties could aggregate claims, requiring instead that each party pursue disputes independently.
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
View change record →Previous version had two separate provisions (Mandatory Binding Arbitration and Class Action Waiver); current version consolidates them into a single provision with explicit contractual language and added emphasis on individual (non-class) arbitration.
View full change record →If Comcast harms many customers in the same way — such as through an overbilling practice — you cannot join with others to sue collectively, making it economically impractical to pursue small individual claims.
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If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED (i) ON A CLASS ACTION, COLLECTIVE ACTION OR (ii) ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SUBSCRIBERS, OR OTHER PERSONS. EACH PARTY MAY PROCEED AS TO ANY DISPUTE ONLY IN THAT PARTY'S INDIVIDUAL CAPACITY.Excerpt from Comcast's Terms of Service
Class action waivers in consumer contracts remain subject to challenge under state consumer protection statutes; legal teams should evaluate enforceability in California and other jurisdictions with strong consumer protection regimes.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision alters the procedural framework for dispute resolution by restricting the permissible scope of arbitration claims. It eliminates the procedural mechanism through which multiple parties could aggregate claims, requiring instead that each party pursue disputes independently.
If Comcast harms many customers in the same way — such as through an overbilling practice — you cannot join with others to sue collectively, making it economically impractical to pursue small individual claims.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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