Provision record
Comcast · Comcast Terms of Service · View original document ↗

60-Day Mandatory Pre-Arbitration Notice and Negotiation

Common · 196 of 343 platforms
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This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.

View change record →

How other platforms handle this

Credit Karma

A party who intends to seek arbitration must first send a written notice of the dispute to the other by certified mail... You and Credit Karma agree to use good faith efforts to resolve the claim directly...

Anyscale

We will notify you of amendments to this Arbitration Agreement by posting the amended terms on anyscale.com/terms at least 30 days before the effective date of the amendments and by providing notice through email where possible.

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you and we each agree to negotiate to resolve the Dispute in good faith, and that neither you nor we may initiate an arbitration proceeding unless you and we are unable to resolve the Dispute within 60 days of the other's receipt of a complete Notice...

Excerpt from Comcast's Terms of Service

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007296, captured Oct. 2, 2026
Record ID
CA-P-043243
Document ID
CA-D-000343
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007296)
6bb1cf7db9e20098250bd2fd1533c8c6dd1373098d3219dd04c6dec1a8c66dc5
Analysis generated
July 9, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007296, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-043243
Version: CA-V-007296
Captured: 2026-10-02 00:54:36 UTC
SHA-256: 6bb1cf7db9e20098…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-043243/60-day-mandatory-pre-arbitration-notice-and-negotiation/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Comcast's 60-Day Mandatory Pre-Arbitration Notice and Negotiation clause do?

The clause states: “you and we each agree to negotiate to resolve the Dispute in good faith, and that neither you nor we may initiate an arbitration proceeding unless you and we are unable to resolve the Dispute within 60 days of the other's receipt of a complete Notice...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.