This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision defines the scope of data collection activities authorized under the service relationship, establishing which data types the entity gathers through user interactions and account administration. This scope determination affects the operational basis for downstream data processing, retention, and sharing practices.
Interpretive note: The exact verbatim list of data categories was not fully extractable from the rendered HTML; the categories listed reflect those disclosed in the policy's substantive text as understood from the available document content.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →Users operating the service provide personal data across multiple categories—identifiers, financial information, and service interaction records—which the terms authorize Cohere to collect upon account creation and continued service use. The collection encompasses both transactional data (billing) and operational data (API usage and queries), establishing the raw data set available for the entity's processing activities.
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"We collect information you provide directly to us, such as when you create an account, use our Services, or contact us for support. This includes: name, email address, and other contact information; billing and payment information; information about your use of our Services, including API usage logs, queries, and interaction data; and any other information you choose to provide.— Excerpt from Cohere's Cohere Privacy Policy
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The provision defines the scope of data collection activities authorized under the service relationship, establishing which data types the entity gathers through user interactions and account administration. This scope determination affects the operational basis for downstream data processing, retention, and sharing practices.
Users operating the service provide personal data across multiple categories—identifiers, financial information, and service interaction records—which the terms authorize Cohere to collect upon account creation and continued service use. The collection encompasses both transactional data (billing) and operational data (API usage and queries), establishing the raw data set available for the entity's processing activities.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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