This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes compliance with the Children's Online Privacy Protection Act (COPPA) and similar child data protection regulations by implementing age-gating practices and data deletion procedures. It operationalizes Cohere's institutional responsibility to prevent the collection and retention of covered children's personal information.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →Users under 13 are classified as outside the intended user population for these Services, and any personal information collected from such users is subject to deletion upon discovery. Parents or guardians of children under 13 can rely on this stated policy regarding data handling for that age group.
How other platforms handle this
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Our Services are not directed to children under the age of 16 and we do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
Our Services are not intended for use by children under 13 years of age.
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.— Excerpt from Cohere's Cohere Privacy Policy
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This provision establishes compliance with the Children's Online Privacy Protection Act (COPPA) and similar child data protection regulations by implementing age-gating practices and data deletion procedures. It operationalizes Cohere's institutional responsibility to prevent the collection and retention of covered children's personal information.
Users under 13 are classified as outside the intended user population for these Services, and any personal information collected from such users is subject to deletion upon discovery. Parents or guardians of children under 13 can rely on this stated policy regarding data handling for that age group.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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