Provision record
Cohere · Cohere Enterprise Data Commitments · View original document ↗

Zero data retention requires additional customer commitments

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 18, 2026

The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.

View change record →

How other platforms handle this

Stripe Medium

If we rely on certain legal bases (such as "legal obligation" or "contractual necessity") and you do not provide us with your Personal Data, we may not be able to lawfully provide you services.

DoorDash Medium

You also agree to abide by any additional DoorDash terms or policies for Users that are published on our website or mobile application, whether or not such terms or policies are directly referenced or linked elsewhere in this Agreement.

Grubhub Medium

Your use of the Platform is subject to any and all additional terms, policies, rules, or guidelines applicable to the Services or certain features of the Platform...All such Additional Terms are hereby incorporated into this Agreement by reference.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We only allow ZDR for enterprise customers who can make additional commitments about their usage of the Cohere Services.

Excerpt from Cohere's Enterprise Data Commitments

Provision details

Document information
Document
Cohere Enterprise Data Commitments
Entity
Cohere
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007299, captured Oct. 2, 2026
Record ID
CA-P-061880
Document ID
CA-D-000767
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007299)
b5a1f1105a46eb29ff7c39a85bdcf73778ac51b6b00e9cb59bb1a05b077f8388
Analysis generated
May 11, 2026 12:20 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007299 (checked Oct. 5, 2026)
Citation Record
Entity: Cohere
Document: Cohere Enterprise Data Commitments
Record ID: CA-P-061880
Version: CA-V-007299
Captured: 2026-10-02 00:59:19 UTC
SHA-256: b5a1f1105a46eb29…
URL: https://conductatlas.com/platform/cohere/cohere-enterprise-data-commitments/provision/CA-P-061880/zero-data-retention-requires-additional-customer-commitments/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cohere's Zero data retention requires additional customer commitments clause do?

The clause states: “We only allow ZDR for enterprise customers who can make additional commitments about their usage of the Cohere Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.