Provision record
Cohere · Cohere Enterprise Data Commitments · View original document ↗

Data Deletion Rights

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Cohere states that enterprise customers can request that their data be deleted from Cohere's systems.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The right to request data deletion is a core data governance right for enterprise customers and aligns with regulatory requirements under GDPR and CCPA. The document's recognition of this right indicates a process is available, though the specific mechanism and timeline are not fully detailed in the commitments page.

Interpretive note: The document does not specify deletion timelines, scope of deletion across backups and sub-processors, or the mechanism for submitting requests; these details require verification with Cohere.

Recent Activity

This document changed recently

Medium Aug 18, 2026

The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.

View change record →

Consumer impact (what this means for users)

According to this document, enterprise customers can request deletion of their data from Cohere's platform. Customers subject to GDPR or CCPA should confirm that deletion requests can be fulfilled within the timelines required by applicable law and that deletion extends to backup systems and sub-processors.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request to Cohere through the enterprise contact channel. Confirm the scope of deletion (including backups and sub-processors) and the expected timeline for completion in writing.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Enterprise customers have the right to request deletion of their data from Cohere's systems.

Excerpt from Cohere's Enterprise Data Commitments

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Data deletion rights are required under GDPR Article 17 (right to erasure) and CCPA for personal data.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Enterprise Data Commitments
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-011333
Document ID
CA-D-00767
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8628f8f463d454e1098b82322c6192f389628876bf5850be1d3d46adf29654e7
Analysis generated
May 11, 2026 12:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Enterprise Data Commitments
Record ID: CA-P-011333
Captured: 2026-05-11 12:20:05 UTC
SHA-256: 8628f8f463d454e1…
URL: https://conductatlas.com/platform/cohere/cohere-enterprise-data-commitments/provision/CA-P-011333/data-deletion-rights/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Cohere's Data Deletion Rights clause do?

The right to request data deletion is a core data governance right for enterprise customers and aligns with regulatory requirements under GDPR and CCPA. The document's recognition of this right indicates a process is available, though the specific mechanism and timeline are not fully detailed in the commitments page.

How does this clause affect you?

According to this document, enterprise customers can request deletion of their data from Cohere's platform. Customers subject to GDPR or CCPA should confirm that deletion requests can be fulfilled within the timelines required by applicable law and that deletion extends to backup systems and sub-processors.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.