Cohere states that it keeps each enterprise customer's data separate from other customers' data at a logical level, so your information is not mixed with or accessible to other customers.
This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Logical isolation is a key data security commitment for enterprise customers, particularly those in regulated industries. The document states this separation applies to customer data within Cohere's shared infrastructure.
Interpretive note: The document does not specify the technical architecture underlying logical isolation; verification requires review of third-party security certifications such as SOC 2 reports.
The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.
View change record →According to this document, enterprise customers' data is logically isolated from other customers' data on Cohere's platform. This commitment is relevant for organizations with data confidentiality requirements and those subject to regulatory frameworks requiring segregation of sensitive data.
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to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"Enterprise customer data is logically isolated, ensuring that one customer's data is not accessible to or commingled with another customer's data.Excerpt from Cohere's Enterprise Data Commitments
(1) REGULATORY LANDSCAPE: Logical isolation commitments interact with GDPR Article 32 requirements for appropriate technical and organizational security measures, as well as sector-specific security requirements in financial services (such as those under DORA in the …
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Logical isolation is a key data security commitment for enterprise customers, particularly those in regulated industries. The document states this separation applies to customer data within Cohere's shared infrastructure.
According to this document, enterprise customers' data is logically isolated from other customers' data on Cohere's platform. This commitment is relevant for organizations with data confidentiality requirements and those subject to regulatory frameworks requiring segregation of sensitive data.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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