Provision record
Cohere · Cohere Enterprise Data Commitments · View original document ↗

No Model Training on Customer Data Without Opt-In

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Cohere states that it will not use the data you send through its platform (such as prompts and documents) to train its AI models unless you specifically agree to allow it.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision directly addresses a common concern for enterprise customers deploying AI: whether proprietary business data submitted as prompts or documents could be incorporated into shared model training. The document states this requires explicit opt-in rather than an opt-out.

Interpretive note: The document is a commitments page rather than a binding contract; enforceability depends on whether these commitments are incorporated into the executed master service agreement.

Recent Activity

This document changed recently

Medium Aug 18, 2026

The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Enterprise customers can submit prompts, completions, and documents to Cohere's platform with the assurance, per this document, that such data will not be used to train Cohere's models unless the customer has expressly opted in. The practical protection depends on whether this commitment is enforceable under the executed service agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Cohere's enterprise team to confirm your data processing terms and verify that the no-training commitment is reflected in your executed agreement. Request written confirmation of opt-in status for model training.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Cohere does not use customer data to train its models. Enterprise customers must explicitly opt in for their data to be used for any model training purposes.

Excerpt from Cohere's Enterprise Data Commitments

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 28 processor obligations, which require that a data processor act only on documented instructions from the controller.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Enterprise Data Commitments
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-011328
Document ID
CA-D-00767
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8628f8f463d454e1098b82322c6192f389628876bf5850be1d3d46adf29654e7
Analysis generated
May 11, 2026 12:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Enterprise Data Commitments
Record ID: CA-P-011328
Captured: 2026-05-11 12:20:05 UTC
SHA-256: 8628f8f463d454e1…
URL: https://conductatlas.com/platform/cohere/cohere-enterprise-data-commitments/provision/CA-P-011328/no-model-training-on-customer-data-without-opt-in/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cohere's No Model Training on Customer Data Without Opt-In clause do?

This provision directly addresses a common concern for enterprise customers deploying AI: whether proprietary business data submitted as prompts or documents could be incorporated into shared model training. The document states this requires explicit opt-in rather than an opt-out.

How does this clause affect you?

Enterprise customers can submit prompts, completions, and documents to Cohere's platform with the assurance, per this document, that such data will not be used to train Cohere's models unless the customer has expressly opted in. The practical protection depends on whether this commitment is enforceable under the executed service agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.