This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes ClickUp's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar age-restriction requirements by documenting the company's policy against directed collection from minors under 13 and its deletion protocol for inadvertently collected data.
The updated policy now explicitly recognizes eight distinct data subject rights, including rights to access, correct, delete, restrict processing, receive data in portable format, object to processing, withdraw consent, and lodge complaints with regulators. Previously, ClickUp described privacy controls through general opt-out options and data access procedures without formal legal framing. The revised language aligns with GDPR and similar data protection frameworks, providing clearer legal reference points for how users may exercise control over their personal data. You can exercise these rights by contacting ClickUp's support team.
View change record →The provision establishes that ClickUp's terms of service are structured for users age 13 and above. Users under 13 may contact privacy@clickup.com to report inadvertent data collection, which triggers the company's obligation to delete such information.
How other platforms handle this
Uber's services are not directed to children under the age of 18. Uber does not knowingly collect personal data from children. If Uber learns that it has collected personal data from a child under 18, it will take steps to delete that data.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are between 13 and 18 ...
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such info...
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"ClickUp's services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have inadvertently collected information from a child under 13, please contact us at privacy@clickup.com.— Excerpt from ClickUp's ClickUp Privacy Policy
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This provision establishes ClickUp's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar age-restriction requirements by documenting the company's policy against directed collection from minors under 13 and its deletion protocol for inadvertently collected data.
The provision establishes that ClickUp's terms of service are structured for users age 13 and above. Users under 13 may contact privacy@clickup.com to report inadvertent data collection, which triggers the company's obligation to delete such information.
ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.
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