Provision record
Chegg · Chegg Terms of Use · View original document ↗

User Data Persists After Account Cancellation

Medium severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

HubSpot Medium

Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you may disclose in this way.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Even if your account is cancelled, your photos, bibliographic and citation information, comments, likes, friendships, and any other data you have shared via the Services may persist within the Service after cancellation of your account...

Excerpt from Chegg's Terms of Use

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Chegg Terms of Use
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-042150
Document ID
CA-D-00394
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
189a1b1379a2769662636ddf502b3405e4f9e5e0732f92b83e3375da7d02e9f4
Analysis generated
March 24, 2026 06:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Terms of Use
Record ID: CA-P-042150
Captured: 2026-03-24 06:58:24 UTC
SHA-256: 189a1b1379a27696…
URL: https://conductatlas.com/platform/chegg/chegg-terms-of-use/provision/CA-P-042150/user-data-persists-after-account-cancellation/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Chegg's User Data Persists After Account Cancellation clause do?

The clause states: “Even if your account is cancelled, your photos, bibliographic and citation information, comments, likes, friendships, and any other data you have shared via the Services may persist within the Service after cancellation of your account...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.