Generated by a model from the captured document; not read by a person

An online education technology platform that provides textbook rentals, homework help, tutoring services, and study resources to college students. The company connects students with subject matter experts who provide step-by-step solutions to academic problems across various disciplines. Their policies govern how student data and academic information are collected, used, and shared, which is particularly important given the sensitive nature of educational records and academic integrity concerns.

2 Documents
0 All provisions
3 Changes · 12 mo
Oct 16, 2026 Last change
Objective measurements
Counted directly from the archive for Chegg — documents, captured versions, and detected changes.
2
Documents tracked
6
Versions captured
3
Changes · 12 mo
3
Changes · all-time
46.5 d
Avg between changes
8
Days since change
93 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
16.9/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 16.9 here · corpus average 31.4 across 191 scored platforms Bottom quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Chegg’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 16.9/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 0.0
Liability & warranties weight 10% 0.0
Governance Coverage
Privacy Rights
33 provisions
Liability Limitation
28 provisions
Arbitration
28 provisions
Data Collection
26 provisions
Data Sharing
24 provisions
Contract Terms
21 provisions
Intellectual Property
20 provisions
Acceptable Use
20 provisions
Payment Fees
17 provisions
Ai Automated
16 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Retained after closure
Class Action: Not stated
Key Governance Provisions
Informal Dispute Resolution Conference Required Before Arbitration

Arbitration cannot be commenced until the informal conference requirement is satisfied, creating a mandatory pre-arbitration step that may delay formal proceedings.

Membership Fees Non-Refundable After Cancellation

Users who cancel a membership or service are not entitled to a refund of fees already paid, unless an exception was explicitly disclosed at point of purchase.

Class Action Waiver in Arbitration

Users cannot pool claims with others, which limits the practical ability to pursue low-value disputes and removes the collective leverage of class litigation.

30-Day Opt-Out Right From Arbitration Agreement

The right to litigate in court is preserved only if the user acts within a strict 30-day window from first receipt of the Terms; missing that window forfeits the option.

Mandatory Binding Individual Arbitration for Disputes

Users are required to resolve all covered disputes outside the court system through binding arbitration on an individual basis, removing access to judge or jury trial.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Oct 16, 2026 Changes (12 months): 3 Documents monitored: 2 Provisions tracked: 0
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Documents

Chegg Privacy Policy

High

This document explains how Chegg collects your personal data, uses it to send you marketing from Chegg and third parties, and may sell or share it with advertisers, analytics companies, …

Dated September 9, 2026 · Privacy policy
0 provisions 3 versions captured 2 significant changes Version history →

Chegg Terms of Use

High

These Terms govern how you use Chegg's services and what rights you and Chegg each have. If you submit content to Chegg, you give Chegg a permanent, irrevocable right to …

Dated September 22, 2026 · Terms of service
0 provisions 3 versions captured 1 significant change Version history →

Recent Changes

October 16, 2026 · Chegg Privacy Policy Medium

Chegg updated its privacy policy dated September 9, 2026, removing a separate Busuu supplemental privacy policy and consolidating Busuu privacy terms into the main Chegg policy. The policy now clarifies …

View change record →
October 16, 2026 · Chegg Terms of Use Medium

Chegg updated its Terms of Use effective September 22, 2026, with several material changes. The company added an exception to its mandatory arbitration clause for sexual assault and sexual harassment …

View change record →
July 14, 2026 · Chegg Privacy Policy Medium

Chegg restructured its privacy policy with a new effective date of June 26, 2026, reorganizing content into a table of contents format and adding explicit sections on its role as …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 0)

No provisions found.

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Chegg documents does ConductAtlas track?

ConductAtlas tracks 2 Chegg documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Chegg made in the past year?

Chegg has made 3 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Chegg?

ConductAtlas has classified 0 provisions across Chegg's tracked documents.

Can I get alerts when Chegg changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Chegg to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.