Chegg Privacy Policy

This document is Chegg's privacy policy governing the collection, use, disclosure, and retention of personal data across Chegg's educational services platform, with its stated legal basis rooted in consent, contractual necessity, and legitimate interests depending on jurisdiction. The policy states that Chegg collects a broad range of personal data including name, email, payment information, academic data, device identifiers, geolocation, and behavioral data generated through service use, and the terms authorize sharing this data with third-party service providers, advertising partners, analytics vendors, and affiliated companies. The policy discloses data sharing with third-party advertising and analytics partners for targeted advertising purposes, and notably acknowledges selling or sharing personal information under California law definitions, which triggers opt-out rights for California residents; the agreement also reserves broad rights to use behavioral and academic usage data for product improvement and personalization purposes, including through automated means. The policy engages CCPA and CPRA for California residents, FERPA considerations given Chegg's student-facing educational services, COPPA given potential interactions with minors, and GDPR where EU users are involved; applicability of each framework depends on the user's jurisdiction and Chegg's classification as an operator or covered entity under the relevant law. Material compliance considerations include whether Chegg's sharing of data with advertising partners constitutes a sale under CCPA requiring opt-out mechanisms, the adequacy of parental consent mechanisms for underage users, and whether the policy's data retention and cross-context behavioral advertising disclosures satisfy applicable state privacy law requirements.