Key Facts
Does Chegg recognize a California right to request that it limit the use or disclosure of Sensitive Personal Information?
Chegg recognizes a California right to request that it limit the use or disclosure of Sensitive Personal Information to purposes set forth in the statute that are necessary and anticipated to perform the services or provide the goods reasonably expected.
Does Chegg recognize a California right to opt out from the sale of Personal Information and Sensitive Personal Information?
Chegg recognizes a California right to opt out from the sale of Personal Information and Sensitive Personal Information.
Does Chegg reserve the right to change its Privacy Policy?
Chegg reserves the right to change its Privacy Policy at any time, to the extent allowed by applicable law.
Does Chegg take commercially reasonable steps designed to secure personal data?
Chegg takes commercially reasonable steps designed to secure personal data but does not guarantee that data transmission over the Internet, wireless transmission, or electronic storage of information is 100% secure.
Does Chegg guarantee that data transmission over the Internet is 100% secure?
Chegg takes commercially reasonable steps designed to secure personal data but does not guarantee that data transmission over the Internet, wireless transmission, or electronic storage of information is 100% secure.
By using Chegg's Services or providing Chegg with any information, does a user consent to transfer to, and processing, usage, sharing, and storage of their information in the United States and in other jurisdictions?
By using Chegg's Services or providing Chegg with any information, a user fully and unambiguously consents to transfer to, and processing, usage, sharing, and storage of their information in the United States and in other jurisdictions.
Who are the third parties to whom contact information may be sold or shared for targeted advertising?
Chegg identifies Third Party Advertising and Analytics Partners, Social Media and Other Third Party Platforms, and Third Party Business Partners as third parties to whom contact information may be sold or shared for targeted advertising.
Does Chegg use contact information for advertising activities and marketing messages?
Chegg uses contact information for advertising activities and marketing messages, including sending special deals, offers, promotions, invitations, and similar information from Chegg, its advertisers, or other third parties.
May Chegg's online advertising practices be considered a 'sale' or 'share' for cross-context behavioral advertising under the CCPA and CPRA?
Chegg's online advertising practices may be considered a 'sale' or 'share' for cross-context behavioral advertising under the CCPA and CPRA.
Can Chegg record information provided by users and communications within its chat features?
Chegg can record, use, and retain information provided by users and communications within its chat features for purposes of providing the Services.
Summary
This document explains how Chegg collects your personal data, uses it to send you marketing from Chegg and third parties, and may sell or share it with advertisers, analytics companies, and social media platforms. By using Chegg's services or giving it any information, you are treated as having consented to your data being processed and stored in the United States and other countries. Chegg can update this policy at any time.
Analysis
Chegg's Privacy Policy establishes the conditions under which Chegg collects, uses, retains, shares, and transfers personal data in connection with its Services. It grants Chegg the ability to record and retain chat content and session-replay behavioral data, to use contact information for its own and third-party advertising, and to sell or share contact and transaction information with advertising and analytics partners, social media platforms, and third-party business partners for targeted advertising. The policy treats a user's act of using the Services or submitting any information as unambiguous consent to cross-border data transfer, processing, and storage. Chegg reserves the right to modify the policy at any time to the extent applicable law permits, and expressly declines to guarantee the security of internet, wireless, or electronic data transmissions.
What this means for you
Chegg records chat interactions and uses session replay technology to capture how you navigate its interfaces, including links clicked and information entered. Your contact and transaction information may be sold or shared with advertising and analytics partners, social media platforms, and third-party business partners for targeted advertising. Chegg takes commercially reasonable steps to protect your data but does not guarantee the security of any transmission or storage. If you are a California resident, you can opt out of the sale or sharing of your Personal Information and Sensitive Personal Information, request that Chegg restrict use of your Sensitive Personal Information to statutorily required purposes, and configure the Global Privacy Control in your browser to send an opt-out signal that Chegg will recognize and honor.
1 important change detected
2 versions captured · Last updated: July 2026
What changed
Chegg substantially restructured its privacy policy detected on July 14, 2026, reorganizing and expanding disclosures across multiple sections. The updated policy now includes a detailed table of contents, explicit region-specific privacy disclosures for EEA/UK/Switzerland and US residents, separate supplemental policies for subsidiary Busuu and employee workforce, and clarified language distinguishing Chegg's role as both data controller and processor. The document specifies new categories of personal data collection and use (including AI training, educational information, and professional data) and establishes explicit procedures for how user data is shared with educational institutions and employers when services are accessed through those organizations.
Why this matters
The updated policy expands disclosure of how personal data is collected, used, and shared across Chegg's services and regional contexts. Users in the EEA, UK, Switzerland, and the US now have access to region-specific privacy disclosures that detail additional legal rights applicable in their jurisdictions. The policy explicitly states that when users access services through an educational institution or employer, Chegg will share personal data and service usage information with that institution or employer to allow monitoring of service use. The policy also discloses that user-provided content, including audio, video, and written materials, may be used to train or fine-tune Chegg and third-party AI models. Users can review their region-specific disclosures and Busuu's supplemental privacy policy to understand additional rights and practices.
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Archival ProvenanceSource & Archival Record
Last Captured
July 14, 2026 00:30 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000395
Version ID
CA-V-004865
SHA-256
71abfc274107832d60c6604df67977b5ff51826096680ec0329c5c4b7872e014
✓ Snapshot stored
✓ Text extracted
✓ Change verified
✓ Hash verified