Chegg restructured its privacy policy with a new effective date of June 26, 2026, reorganizing content into a table of contents format and adding explicit sections on its role as a data controller versus processor, region-specific disclosures, and clarifications about data not covered by the policy (such as workforce data and de-identified information). The updated policy expands disclosure of how personal data is collected, used, and shared, including new detail on AI training uses and third-party payment processors, and adds explicit guidance directing users to region-specific privacy disclosures for EEA, UK, Switzerland, and US residents.
Consumers: Chegg tells you that any audio, video, or images you upload may be used to improve AI systems.
Consumers: Chegg now requires you to review additional privacy notices based on where you live to understand your full rights.
Consumers: If you use Chegg through your school or employer, they may see data about how you use the service.
Data controllers: Chegg clarifies that it processes data both for its own purposes and on behalf of customers like schools and employers.
Consumers: Chegg tells you that payment information is processed by third-party payment companies.
The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.
→ Review the region-specific privacy disclosures applicable to your jurisdiction (EEA, UK, Switzerland, or US state-specific disclosures) to understand your privacy rights.
→ If you use Chegg through an educational institution or employer, review how your institution's privacy policy describes data sharing with Chegg and what data may be shared with them.
Policy now explicitly states that user-provided audio, video, and other content may be used to train or fine-tune AI and machine learning models.
Policy now directs users to separate privacy disclosures for EEA, UK, Switzerland, and US residents, including state-specific disclosures for California, Colorado, Connecticut, Utah, and Virginia.
Policy now explicitly states that when users access services through educational institutions or employers, their personal data and service usage may be shared with those organizations.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Chegg's restructured privacy policy reflects a shift toward more granular, jurisdiction-specific disclosure and explicit articulation of its role as both a data controller and processor. The policy now prominently directs users to region-specific disclosures for …
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