Provision record
Chase · Chase Privacy Notice · View original document ↗

California Consumer Rights (CCPA/CPRA)

High severity Common · 289 of 352 platforms
Stay ahead of the changes
Track Chase and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

California residents have specific rights under state law, including the right to know what personal information Chase collects, the right to request deletion of that data, and the right to opt out of the sale of their information.

This analysis describes what Chase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes that Chase recognizes the applicability of California privacy statutes to its California resident users and references supplemental disclosure materials. This framing indicates the agreement incorporates compliance with state-specific privacy obligations rather than creating independent contractual privacy rights.

Clause Stability Stable

0
Changes
6
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

California residents can exercise legally enforceable rights to access, delete, or restrict the use of their personal data held by Chase. These rights must be honored within legally required timeframes.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    California residents can submit a data access or deletion request by visiting chase.com/privacy-preferences or calling the number listed in the policy. Chase is required to respond within 45 days.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are a California resident, you may have rights under the California Consumer Privacy Act. Learn more about your CCPA rights

Excerpt from Chase's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

Chase's CCPA/CPRA compliance obligations include honoring opt-out requests within 15 business days, responding to access and deletion requests within 45 days, and avoiding discrimination against consumers who exercise their rights; compliance teams should verify that …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Chase Privacy Notice
Entity
Chase
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
March 9, 2026
Record ID
CA-P-000368
Document ID
CA-D-00042
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c900de68a57d375e4c409abeea5818018f094e55d6426d878e81cbf80a1b712
Analysis generated
March 6, 2026 20:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chase
Document: Chase Privacy Notice
Record ID: CA-P-000368
Captured: 2026-03-06 20:37:27 UTC
SHA-256: 3c900de68a57d375…
URL: https://conductatlas.com/platform/chase/chase-privacy-notice/provision/CA-P-000368/california-consumer-rights-ccpacpra/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Chase's California Consumer Rights (CCPA/CPRA) clause do?

The clause establishes that Chase recognizes the applicability of California privacy statutes to its California resident users and references supplemental disclosure materials. This framing indicates the agreement incorporates compliance with state-specific privacy obligations rather than creating independent contractual privacy rights.

How does this clause affect you?

California residents can exercise legally enforceable rights to access, delete, or restrict the use of their personal data held by Chase. These rights must be honored within legally required timeframes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Chase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chase.