Chase's online services are not directed at children under 13, and Chase states it does not knowingly collect personal information from children under that age.
This analysis describes what Chase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Chase's compliance framework with the Children's Online Privacy Protection Act (COPPA) by specifying age thresholds for service access and requiring parental consent for collection of children's personal information, while carving out a specific product line with different privacy handling procedures.
Children under 13 are not permitted to use Chase's online services, and any data inadvertently collected from them should be reported to Chase for deletion. Parents should monitor their children's online activity involving financial services.
How other platforms handle this
The End User Services are only for your personal use. You must not, and must not allow others to: Use the End User Services for a commercial or business purpose or in any way other than your own personal purposes;
The Netflix service and any content accessed through it are for your personal, non-commercial use only and may not be shared with anyone outside of your household, unless, in countries where this feature is available, you purchased an Extra Member Account.
The Meta Products are not directed to children. Access to or use of Meta Products by anyone under the age of 13 is not allowed. If you are based in the EU, you must be at least 16 years old, or the minimum age in your country if it is higher than 16, to use or access Meta Products, unless your count...
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"With the exception of the Chase First Banking℠ program, our online services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. For details about our handling of children's personal information in connection with Chase First Banking, please review our Children's Privacy Policy.— Excerpt from Chase's Chase Privacy Notice
This provision reflects compliance obligations under the Children's Online Privacy Protection Act (COPPA); legal teams should verify that Chase's age-screening and data deletion processes are sufficient to satisfy FTC COPPA enforcement standards.
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This provision establishes Chase's compliance framework with the Children's Online Privacy Protection Act (COPPA) by specifying age thresholds for service access and requiring parental consent for collection of children's personal information, while carving out a specific product line with different privacy handling procedures.
Children under 13 are not permitted to use Chase's online services, and any data inadvertently collected from them should be reported to Chase for deletion. Parents should monitor their children's online activity involving financial services.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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