This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes that Character.AI's Services function without requiring sensitive personal information collection, while acknowledging that users may voluntarily transmit such information during use. This framing clarifies the optional nature of sensitive data disclosure and allocates responsibility for such disclosures to user choice.
Users are not required to provide sensitive personal information to access or use the Services. However, the terms authorize Character.AI to collect and process any sensitive information that users voluntarily include in their communications or content on the platform, with the provision serving as notice that such disclosure is discretionary rather than mandatory.
Cross-platform context
See how other platforms handle Sensitive Personal Information Collection and Disclosure Warning and similar clauses.
Compare across platforms →Monitoring
Character.AI has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"Information you provide directly to us might also include information that may be treated as sensitive under applicable laws, such as login credentials, personal communications received or sent using our Services, or other information about yourself that you choose to provide when using our Services (e.g., if you voluntarily post user content revealing your race, religion, or sexual orientation). Sensitive personal information is not required or necessary to use the Services – please do not include any sensitive personal information in your interactions with us or the Services.— Excerpt from Character.AI's Character.ai Privacy Policy
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The provision establishes that Character.AI's Services function without requiring sensitive personal information collection, while acknowledging that users may voluntarily transmit such information during use. This framing clarifies the optional nature of sensitive data disclosure and allocates responsibility for such disclosures to user choice.
Users are not required to provide sensitive personal information to access or use the Services. However, the terms authorize Character.AI to collect and process any sensitive information that users voluntarily include in their communications or content on the platform, with the provision serving as notice that such disclosure is discretionary rather than mandatory.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.