This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes an exception to standard data deletion practices by carving out shared Characters as persistent service content. It operationalizes the distinction between personal account data (subject to deletion) and shared user-generated content (retained as part of the active service).
Users who create Characters and share them publicly operate under terms that permit Character.AI to maintain those Characters indefinitely, regardless of subsequent account deletion. The provision instructs users to avoid including personal information in shared Character creation if they do not want that information retained after account closure.
How other platforms handle this
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
Monitoring
Character.AI has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"If a Character you create has been made available to other users, then we reserve the right to preserve that Character's characteristics and to keep that Character active on the Services, even if you otherwise delete your data and your account. We do this to avoid impacting the experience of other users. To ensure that we do not retain information about you when this occurs, please avoid submitting any such information as part of the Character creation flow if you are creating a Character that you plan to make available to others.— Excerpt from Character.AI's Character.ai Privacy Policy
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision establishes an exception to standard data deletion practices by carving out shared Characters as persistent service content. It operationalizes the distinction between personal account data (subject to deletion) and shared user-generated content (retained as part of the active service).
Users who create Characters and share them publicly operate under terms that permit Character.AI to maintain those Characters indefinitely, regardless of subsequent account deletion. The provision instructs users to avoid including personal information in shared Character creation if they do not want that information retained after account closure.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.