Provision record
Cash App · Cash App Terms of Service · View original document ↗

Company Liability Cap at Greater of Three-Month Fees or $500

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts

What is Cash App's total liability limited to?
Cash App limits its total liability to the greater of (a) fees earned by Cash App in connection with the user's use of the services during the three-month period immediately preceding the event giving rise to the claim, or (b) $500, to the maximum extent permitted by applicable law.
Is Cash App's total liability limited to the greater of fees earned in the three-month period preceding the claim or $500?
Cash App limits its total liability to the greater of (a) fees earned by Cash App in connection with the user's use of the services during the three-month period immediately preceding the event giving rise to the claim, or (b) $500, to the maximum extent permitted by applicable law.
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This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

For users who pay little or no fees to Cash App, the liability cap may default to $500 regardless of the magnitude of harm, limiting potential recovery in disputes.

Recent Activity

This document changed recently

Medium Aug 20, 2026

The updated terms change how Cash App Tag purchase fees are calculated and disclosed. Rather than a fixed $25 fee, the purchase price now ranges up to $250 and varies based on the specific tag selected and the customer's account type. The terms state that 'the specific fee amount is disclosed before you complete your Cash App Tag purchase,' meaning the final price appears at checkout. Additionally, the terms now extend Cash App Tag eligibility to Children using Sponsored Accounts, whereas the prior language explicitly prohibited Children from requesting, receiving, or using Tags in connection with Sponsored Accounts. You can review the specific fee before completing a purchase, and parents authorizing Sponsored Accounts should understand that their child may now access Cash App Tag functionality within the limitations set by the account sponsor.

View change record →
Medium Aug 7, 2026

The updated terms introduce a new Bitcoin Auto-Withdrawal feature that lets users authorize recurring, automated transfers of bitcoin from their Cash App balance to an external wallet on a schedule they choose. The terms state that these transfers operate subject to the same daily and rolling transfer limits, identity verification, and compliance screening as manual withdrawals, and are irreversible once broadcast to the blockchain. The revised language also establishes that funds from external sources will be subject to withdrawal restrictions for a minimum of 7 days and as long as 60 days, replacing the prior language stating restrictions would apply 'until fully settled'. Users can cancel or modify Auto-Withdrawal schedules through the app at any time, but Cash App states it cannot stop transfers already initiated at the time it receives a cancellation request.

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Medium Jul 18, 2026

The updated terms establish a new pathway for self-employed individuals to accept commercial payments without opening a business account, but impose significant compliance obligations. Users must provide a nine-digit Social Security Number, accurately tag payments as 'Earnings' or 'Personal', and comply with federal tax reporting requirements, including potential 24% backup withholding if SSN is not on file. Misdesignating payments to avoid tax thresholds can result in account suspension or termination. You can enroll in the optional Earn in P2P service by completing identity verification and providing your SSN, but you should consult a tax advisor regarding your specific tax obligations.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

Consumer impact (what this means for users)

Users' ability to recover damages from Cash App is capped at the greater of three months of fees Cash App earned from them or $500, subject to the limits of applicable law.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Baseten Medium

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF THE COMPANY IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SERVICES DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY, OR (B) $500.

Excerpt from Cash App's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Cash App Terms of Service
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-023028
Document ID
CA-D-00077
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7bf927051813dbeff43010febdf2538f90eaa9870644d427ba46597713c61af9
Analysis generated
May 21, 2026 04:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Terms of Service
Record ID: CA-P-023028
Captured: 2026-05-21 04:06:46 UTC
SHA-256: 7bf927051813dbef…
URL: https://conductatlas.com/platform/cash-app/cash-app-terms-of-service/provision/CA-P-023028/company-liability-cap-at-greater-of-three-month-fees-or-500/
Accessed: Aug. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cash App's Company Liability Cap at Greater of Three-Month Fees or $500 clause do?

For users who pay little or no fees to Cash App, the liability cap may default to $500 regardless of the magnitude of harm, limiting potential recovery in disputes.

How does this clause affect you?

Users' ability to recover damages from Cash App is capped at the greater of three months of fees Cash App earned from them or $500, subject to the limits of applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.