Users agree to indemnify and hold Canva and its affiliates harmless from claims, damages, liabilities, and legal costs arising from the user's access to or use of the Service, breach of the Terms, or user-generated content posted on the platform.
This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that users bear financial responsibility for legal claims brought against Canva arising from the user's conduct, account activity, Terms violations, or user-generated content. The indemnification obligation extends to attorney's fees and applies to activity conducted by any person using the user's account credentials.
Interpretive note: Enforceability of the indemnification clause may be limited in EU, UK, and Australian jurisdictions under unfair contract terms legislation applicable to consumer agreements.
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →Requires users to bear legal costs and liability for claims arising from their use, breaches, or User Content, shifting substantial risk to users.
View full change record →Under this clause, users are responsible for defending and covering the costs of claims brought against Canva that arise from their use of the platform, their content, or activity conducted through their account by any person using their credentials. This obligation includes legal costs and attorney's fees.
How other platforms handle this
Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.
These indemnity obligations shall survive any expiration or termination of your relationship with Chegg.
"You agree to defend, indemnify, and hold harmless Canva and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) User Content posted on the Service.Excerpt from Canva's Terms of Use
REGULATORY LANDSCAPE: Indemnification clauses in consumer contracts may be subject to scrutiny under EU unfair contract terms directives, which may limit the enforceability of broadly worded indemnification obligations against consumers.
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This provision establishes that users bear financial responsibility for legal claims brought against Canva arising from the user's conduct, account activity, Terms violations, or user-generated content. The indemnification obligation extends to attorney's fees and applies to activity conducted by any person using the user's account credentials.
Under this clause, users are responsible for defending and covering the costs of claims brought against Canva that arise from their use of the platform, their content, or activity conducted through their account by any person using their credentials. This obligation includes legal costs and attorney's fees.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.