This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.
The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.
View change record →The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.
View change record →Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.
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"In no event will either party's aggregate cumulative liability...exceed the greater of (i) $100 USD or (ii) the subscription fees paid by you to Canva during the twelve-month period preceding the event...— Excerpt from Canva's Canva Terms of Use
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Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.
Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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