This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.
Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.
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"In no event will either party's aggregate cumulative liability...exceed the greater of (i) $100 USD or (ii) the subscription fees paid by you to Canva during the twelve-month period preceding the event...Excerpt from Canva's Terms of Use
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Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.
Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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