Canva · Canva Terms of Use · View original document ↗

Aggregate Liability Cap at 100 USD or Fees Paid

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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Recent governance activity Canva recorded 2 documented changes in the last 30 days.
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This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.

View change record →
Medium May 1, 2026

The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.

View change record →

Consumer impact (what this means for users)

Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
In no event will either party's aggregate cumulative liability...exceed the greater of (i) $100 USD or (ii) the subscription fees paid by you to Canva during the twelve-month period preceding the event...

— Excerpt from Canva's Canva Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Canva Terms of Use
Entity
Canva
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-069112
Document ID
CA-D-00203
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f13149bdf402a1d8bd7ca6daa7c0b5fa04254a852ce78cee7eaf646537e3bf7
Analysis generated
May 21, 2026 01:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Canva
Document: Canva Terms of Use
Record ID: CA-P-069112
Captured: 2026-05-21 01:08:09 UTC
SHA-256: 5f13149bdf402a1d…
URL: https://conductatlas.com/platform/canva/canva-terms-of-use/provision/CA-P-069112/aggregate-liability-cap-at-100-usd-or-fees-paid/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Canva's Aggregate Liability Cap at 100 USD or Fees Paid clause do?

Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.

How does this clause affect you?

Your ability to recover damages from Canva is capped at the greater of $100 USD or what you paid in subscription fees in the prior twelve months, no matter the size of your actual loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.