Canva · Canva Terms of Use · View original document ↗

Age Restriction and Parental Consent

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 13 of 343 platforms
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Recent governance activity Canva recorded 5 documented changes in the last 30 days.
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Document Record

What it is

Users under 13 are prohibited from using the Service. Users between 13 and 18 may access the Service only with parental or guardian approval. Canva states it does not knowingly collect personal information from children under 13.

This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the minimum age threshold for Service use and conditions access for minors between 13 and 18 on parental approval. The provision engages COPPA (Children's Online Privacy Protection Act) for US users under 13, and similar child privacy frameworks in other jurisdictions, including the EU's GDPR provisions regarding children's data.

Interpretive note: The parental approval requirement for users aged 13-17 is stated as a condition but the Terms do not describe the technical or procedural mechanism by which such approval is obtained or verified, creating uncertainty about compliance with COPPA and equivalent international frameworks.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.

View change record →
Medium May 1, 2026

The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.

View change record →

Change history

modified Jun 11, 2026

Added explicit statement about not knowingly collecting personal information from under-13s; changed requirement from 'consent and supervision' to 'approval only'; replaced attestation clause with parent/guardian notification mechanism.

View full change record →

Consumer impact (what this means for users)

The agreement prohibits users under 13 from accessing the Service and requires parental or guardian approval for users aged 13 to 17. Parents or guardians who believe a child under 13 has registered without consent are directed to contact Canva to request removal of the account and associated personal information.

How other platforms handle this

Medium Medium

Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.

Yelp Medium

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...

Redfin Medium

To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.

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▸ View Original Clause Language DOCUMENT RECORD
"
The Service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you are under the age of 18, you may use the Service only with the approval of your parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us.

— Excerpt from Canva's Canva Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision implicates COPPA for US users under 13, which requires verifiable parental consent before collecting personal information from children under 13 and mandates deletion of such data upon request. The EU GDPR sets the digital consent age at 16 by default, though member states may lower this to 13, creating variation in the minimum consent age for data processing across the EU. The UK's Age Appropriate Design Code (Children's Code) imposes additional requirements for services that may be accessed by minors. The FTC is the primary COPPA enforcement authority in the US. GOVERNANCE EXPOSURE: Medium. The parental approval requirement for users aged 13-17 is stated as a condition of use but the Terms do not specify a technical age verification mechanism, which may create compliance gaps under COPPA and equivalent international frameworks. Educational deployments of Canva for schools may have separate age-related terms under the Canva for Education agreement. JURISDICTION FLAGS: EU member states with a digital consent age above 13 (up to 16) create heightened exposure for Canva with respect to users in those jurisdictions. The UK Children's Code creates additional obligations for services likely to be accessed by users under 18, including default privacy settings and data minimization requirements. California's Age-Appropriate Design Code Act may also engage for California minor users. CONTRACT AND VENDOR IMPLICATIONS: Educational institutions deploying Canva for students under 18 should confirm whether their use is governed by the Canva for Education terms, which may include separate COPPA and FERPA compliance provisions, and whether the standard Terms of Use apply to their student user population. COMPLIANCE CONSIDERATIONS: Organizations deploying Canva in contexts where minor users are likely, such as educational institutions, marketing agencies, or youth organizations, should audit their onboarding workflows to ensure compliance with age verification requirements. Parental consent mechanisms should be documented and tested. Data mapping should identify whether personal data of minor users is collected and, if so, whether deletion procedures are in place.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs the collection of personal information from children under 13, directly applicable to this provision's prohibition on under-13 users and the associated data handling obligations.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Canva Terms of Use
Entity
Canva
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-004716
Document ID
CA-D-00203
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f13149bdf402a1d8bd7ca6daa7c0b5fa04254a852ce78cee7eaf646537e3bf7
Analysis generated
May 21, 2026 01:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Canva
Document: Canva Terms of Use
Record ID: CA-P-004716
Captured: 2026-05-21 01:08:09 UTC
SHA-256: 5f13149bdf402a1d…
URL: https://conductatlas.com/platform/canva/canva-terms-of-use/age-restriction-and-parental-consent/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Canva's Age Restriction and Parental Consent clause do?

This provision establishes the minimum age threshold for Service use and conditions access for minors between 13 and 18 on parental approval. The provision engages COPPA (Children's Online Privacy Protection Act) for US users under 13, and similar child privacy frameworks in other jurisdictions, including the EU's GDPR provisions regarding children's data.

How does this clause affect you?

The agreement prohibits users under 13 from accessing the Service and requires parental or guardian approval for users aged 13 to 17. Parents or guardians who believe a child under 13 has registered without consent are directed to contact Canva to request removal of the account and associated personal information.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 13 platforms. See the full comparison.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.