The agreement prohibits automated scraping of the Service, use of bots or spiders exceeding normal human usage rates, transmission of spam or unsolicited email, interference with system security or integrity, and actions that impose disproportionate load on Canva's infrastructure.
This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes operationally enforceable use restrictions that, if violated, may constitute grounds for account suspension or termination under the concurrent termination clause. The prohibition on automated access and scraping is particularly relevant for developers, researchers, and API users.
The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.
View change record →The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.
View change record →Under this clause, users are prohibited from automating access to the Service beyond standard human usage patterns, scraping platform content, sending unsolicited communications through the platform, or interfering with platform security. Violation of these restrictions may result in account suspension or termination under the Terms.
How other platforms handle this
You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...
Customer agrees to comply with HubSpot's Acceptable Use Policy, which is incorporated into this Agreement by reference. HubSpot may update the Acceptable Use Policy from time to time, and any changes will be effective upon posting to HubSpot's website. Customer's continued use of the Services follow...
In addition to these Terms, you also agree to: Our Acceptable Use Policy ("AUP"): https://legal.kajabi.com/policies/aup
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"You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated 'scraping'; (ii) using any automated system, including without limitation 'robots', 'spiders', 'offline readers', etc., to access the Service in a manner that sends more request messages to the Canva servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure.— Excerpt from Canva's Canva Terms of Use
REGULATORY LANDSCAPE: The prohibition on unauthorized automated access and scraping may engage the Computer Fraud and Abuse Act (CFAA) in the US, which creates civil and criminal liability for unauthorized access to computer systems. In the EU, equivalent provisions exist under the Directive on Attacks Against Information Systems. Spam and unsolicited email prohibitions align with the CAN-SPAM Act in the US and the EU ePrivacy Directive. No specific regulatory enforcement authority beyond general internet law enforcement is directly engaged by this provision. GOVERNANCE EXPOSURE: Low. Acceptable use provisions are standard across platform terms of service and are primarily enforced through account suspension or termination mechanisms rather than regulatory action. JURISDICTION FLAGS: The CFAA's prohibition on unauthorized computer access applies to US users and has been the subject of significant litigation regarding its application to web scraping, with courts reaching different conclusions about whether scraping publicly accessible content constitutes unauthorized access. EU developers should note that the ePrivacy Directive imposes additional restrictions on automated communications. CONTRACT AND VENDOR IMPLICATIONS: Developers integrating with Canva via its API should confirm that their integration patterns comply with the acceptable use restrictions, particularly regarding automated access rates and data extraction. API-specific terms or developer agreements may provide additional guidance beyond the standard Terms. COMPLIANCE CONSIDERATIONS: Organizations deploying automated tools or integrations with Canva should audit their usage patterns against the acceptable use restrictions to confirm compliance. Data research or analytics teams that access Canva data should confirm their access methods are within the permitted use scope.
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This provision establishes operationally enforceable use restrictions that, if violated, may constitute grounds for account suspension or termination under the concurrent termination clause. The prohibition on automated access and scraping is particularly relevant for developers, researchers, and API users.
Under this clause, users are prohibited from automating access to the Service beyond standard human usage patterns, scraping platform content, sending unsolicited communications through the platform, or interfering with platform security. Violation of these restrictions may result in account suspension or termination under the Terms.
ConductAtlas has identified this type of provision across 14 platforms. See the full comparison.
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