Calm · Calm Terms of Service · View original document ↗

Liability Cap at $50

High severity Unique · 0 of 343 platforms
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Document Record

What it is

Even if Calm causes you harm, their maximum legal liability to you is capped at either the amount you paid them or $50 — whichever is greater.

This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability cap operates to define the maximum financial exposure Calm assumes for service-related claims. This mechanism restricts recoverable damages across all liability categories unless jurisdictional law explicitly prohibits liability limitations.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

This provision dramatically limits what consumers can recover from Calm in a dispute, even in cases of serious service failures. Combined with the no-refund policy and arbitration clause, consumers have very limited financial recourse.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

Google AI Studio Medium

Google's total liability to you for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Gemini API (or, if we choose, to supplying you the services again) in the 12 months before the breach.

Duolingo Medium

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless such limits are prohibited by applicable law, in no event will Calm's total liability arising out of or in connection with these Terms or from the use of or inability to use the Services exceed the greater of: (a) the amounts you have paid to Calm for use of the Services; or (b) fifty U.S. dollars (US$50).

— Excerpt from Calm's Calm Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

The $50 or amounts-paid liability cap, alongside the consequential damages exclusion, is a standard risk-transfer mechanism in consumer SaaS agreements but may not be enforceable in all jurisdictions; legal teams should evaluate whether this cap is consistent with applicable consumer protection statutes and whether it survives unconscionability challenges.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC can investigate liability-limiting clauses that constitute unfair or deceptive practices when they leave consumers without meaningful recourse for company-caused harm.
    File a complaint →
  • State AG
    State AGs can challenge excessively one-sided limitation of liability clauses under state consumer protection and unconscionability doctrines.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001147
Document ID
CA-D-00217
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d85b649f012d4968828ea719cebb5ff497c52570c9c8c2991aaa8cda7a8493f1
Analysis generated
March 20, 2026 10:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calm
Document: Calm Terms of Service
Record ID: CA-P-001147
Captured: 2026-03-20 10:56:44 UTC
SHA-256: d85b649f012d4968…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/liability-cap-at-50/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Calm's Liability Cap at $50 clause do?

The liability cap operates to define the maximum financial exposure Calm assumes for service-related claims. This mechanism restricts recoverable damages across all liability categories unless jurisdictional law explicitly prohibits liability limitations.

How does this clause affect you?

This provision dramatically limits what consumers can recover from Calm in a dispute, even in cases of serious service failures. Combined with the no-refund policy and arbitration clause, consumers have very limited financial recourse.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.