Even if Calm causes you harm, their maximum legal liability to you is capped at either the amount you paid them or $50 — whichever is greater.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The liability cap operates to define the maximum financial exposure Calm assumes for service-related claims. This mechanism restricts recoverable damages across all liability categories unless jurisdictional law explicitly prohibits liability limitations.
This provision dramatically limits what consumers can recover from Calm in a dispute, even in cases of serious service failures. Combined with the no-refund policy and arbitration clause, consumers have very limited financial recourse.
How other platforms handle this
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...
To the full extent permitted by law, craigslist, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("CL Entities") (1) make no promises, warranties, or representations as to CL, including its completeness, accuracy, availability, timeliness, prop...
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"Unless such limits are prohibited by applicable law, in no event will Calm's total liability arising out of or in connection with these Terms or from the use of or inability to use the Services exceed the greater of: (a) the amounts you have paid to Calm for use of the Services; or (b) fifty U.S. dollars (US$50).— Excerpt from Calm's Calm Terms of Service
The $50 or amounts-paid liability cap, alongside the consequential damages exclusion, is a standard risk-transfer mechanism in consumer SaaS agreements but may not be enforceable in all jurisdictions; legal teams should evaluate whether this cap is consistent with applicable consumer protection statutes and whether it survives unconscionability challenges.
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The liability cap operates to define the maximum financial exposure Calm assumes for service-related claims. This mechanism restricts recoverable damages across all liability categories unless jurisdictional law explicitly prohibits liability limitations.
This provision dramatically limits what consumers can recover from Calm in a dispute, even in cases of serious service failures. Combined with the no-refund policy and arbitration clause, consumers have very limited financial recourse.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.