If you have a dispute with Calm, you must resolve it through private arbitration — not in court — and you cannot join a class action lawsuit against Calm.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause structures dispute resolution to occur through individual arbitration rather than aggregated class proceedings. The operational effect is that disputes between users and Calm are handled separately, rather than consolidated with other user disputes.
Consumers lose access to jury trials and class actions, meaning small individual claims may be economically impractical to pursue. New users have a 30-day window to opt out of this clause after first agreeing to the Terms.
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THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one arbitrat...
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
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"YOU AND CALM AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND CALM ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.— Excerpt from Calm's Calm Terms of Service
The mandatory arbitration clause with class action waiver is governed by the Federal Arbitration Act and raises significant due diligence considerations; compliance teams should assess whether this clause survives scrutiny under applicable state law (e.g., California AB 51 limitations) and evaluate exposure for B2B or employer-sponsored plan participants.
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This clause structures dispute resolution to occur through individual arbitration rather than aggregated class proceedings. The operational effect is that disputes between users and Calm are handled separately, rather than consolidated with other user disputes.
Consumers lose access to jury trials and class actions, meaning small individual claims may be economically impractical to pursue. New users have a 30-day window to opt out of this clause after first agreeing to the Terms.
ConductAtlas has identified this type of provision across 21 platforms. See the full comparison.
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