Calm generally does not issue refunds for subscription fees you have already paid, except where required by law.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are available, subject to mandatory legal requirements.
Consumers who are charged for an unwanted renewal or who cancel mid-period will not receive a pro-rated or full refund. This is a significant financial risk for annual plan subscribers in particular.
How other platforms handle this
If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase. Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in ...
Payments are nonrefundable and there are no refunds or credits for partially used subscription periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, disco...
Unless otherwise indicated (for example, if you have signed up for a Prepaid Period), Paid Subscriptions continue indefinitely until cancelled. You will be billed on a recurring basis on the first day of each billing period and you will pay and you authorise us (or the applicable third party, if you...
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"You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.— Excerpt from Calm's Calm Terms of Service
The blanket no-refund provision may conflict with consumer protection statutes in jurisdictions like California (where refund rights attach to certain subscription services) and EU/UK consumer rights law; compliance and legal teams should assess jurisdictional carve-outs and whether the 'unless required by applicable law' qualifier is operationally implemented.
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The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are available, subject to mandatory legal requirements.
Consumers who are charged for an unwanted renewal or who cancel mid-period will not receive a pro-rated or full refund. This is a significant financial risk for annual plan subscribers in particular.
ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.