Calm generally does not issue refunds for subscription fees you have already paid, except where required by law.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are available, subject to mandatory legal requirements.
Consumers who are charged for an unwanted renewal or who cancel mid-period will not receive a pro-rated or full refund. This is a significant financial risk for annual plan subscribers in particular.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.Excerpt from Calm's Terms of Service
The blanket no-refund provision may conflict with consumer protection statutes in jurisdictions like California (where refund rights attach to certain subscription services) and EU/UK consumer rights law; compliance and legal teams should assess jurisdictional carve-outs …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are available, subject to mandatory legal requirements.
Consumers who are charged for an unwanted renewal or who cancel mid-period will not receive a pro-rated or full refund. This is a significant financial risk for annual plan subscribers in particular.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.