Provision record
Box · Box Terms of Service · View original document ↗

Per-user account license requirement

Medium severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.

View change record →

How other platforms handle this

SoFi Medium

You agree that SoFi may contact you about any matter relating to your activity with, any inquiry submitted to, or any account or product you have with SoFi.

Twitch Medium

You may terminate your license to use the Twitch Services and this Terms of Service agreement at your discretion at any time by ceasing to use the Twitch Services or, if you are a registered user, by deleting your Twitch account.

Shopify Medium

You may cancel your Account and terminate the Terms of Service at any time by contacting Shopify Support and then following the specific instructions indicated to you in Shopify's response.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
(a) are required to have a Box account for each user, (b) will only receive the features and functionality that are included in the specific subscription plan that you have purchased...

Excerpt from Box's Terms of Service

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Date stated by the document
Aug. 17, 2026
As printed in Box’s text (version CA-V-005270), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-005270, captured July 25, 2026
Record ID
CA-P-057859
Document ID
CA-D-000713
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005270)
d815b25a661f2b7a662079c00f3c903450c1bbb39374c9f1e8bb788bc1cb835f
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-005270 (checked Oct. 5, 2026)
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057859
Version: CA-V-005270
Captured: 2026-07-25 01:22:06 UTC
SHA-256: d815b25a661f2b7a…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057859/per-user-account-license-requirement/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Box's Per-user account license requirement clause do?

The clause states: “(a) are required to have a Box account for each user, (b) will only receive the features and functionality that are included in the specific subscription plan that you have purchased...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.