Box · Box Terms of Service · View original document ↗

Limitation of Liability Cap

High severity Uncommon · 19 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Box Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability cap creates a defined ceiling for damages Box may owe across all liability scenarios, which establishes predictability regarding Box's maximum financial exposure under the agreement. This mechanism applies irrespective of the nature or amount of alleged damages, subject only to applicable law limitations.

Consumer impact (what this means for users)

Users' recoverable damages for any claim against Box are restricted to the greater of $100 or amounts paid to Box in the preceding 12 months, regardless of actual harm claimed. This applies uniformly across contract breach, negligence, product defects, data incidents, or other covered events.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

See all platforms with this clause type →

Monitoring

Box has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
To the maximum extent permitted by applicable law, in no event will Box's total cumulative liability to you or any third party arising out of or related to these terms, including any underlying transactions or services, exceed the greater of (a) $100 or (b) the total amount actually paid by you to Box in the twelve (12) months immediately preceding the event giving rise to such liability.

— Excerpt from Box's Box Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006125
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-006125
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/limitation-of-liability-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Box's Limitation of Liability Cap clause do?

The liability cap creates a defined ceiling for damages Box may owe across all liability scenarios, which establishes predictability regarding Box's maximum financial exposure under the agreement. This mechanism applies irrespective of the nature or amount of alleged damages, subject only to applicable law limitations.

How does this clause affect you?

Users' recoverable damages for any claim against Box are restricted to the greater of $100 or amounts paid to Box in the preceding 12 months, regardless of actual harm claimed. This applies uniformly across contract breach, negligence, product defects, data incidents, or other covered events.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.