This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The liability cap creates a defined ceiling for damages Box may owe across all liability scenarios, which establishes predictability regarding Box's maximum financial exposure under the agreement. This mechanism applies irrespective of the nature or amount of alleged damages, subject only to applicable law limitations.
Users' recoverable damages for any claim against Box are restricted to the greater of $100 or amounts paid to Box in the preceding 12 months, regardless of actual harm claimed. This applies uniformly across contract breach, negligence, product defects, data incidents, or other covered events.
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"To the maximum extent permitted by applicable law, in no event will Box's total cumulative liability to you or any third party arising out of or related to these terms, including any underlying transactions or services, exceed the greater of (a) $100 or (b) the total amount actually paid by you to Box in the twelve (12) months immediately preceding the event giving rise to such liability.— Excerpt from Box's Box Terms of Service
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The liability cap creates a defined ceiling for damages Box may owe across all liability scenarios, which establishes predictability regarding Box's maximum financial exposure under the agreement. This mechanism applies irrespective of the nature or amount of alleged damages, subject only to applicable law limitations.
Users' recoverable damages for any claim against Box are restricted to the greater of $100 or amounts paid to Box in the preceding 12 months, regardless of actual harm claimed. This applies uniformly across contract breach, negligence, product defects, data incidents, or other covered events.
ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.
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