This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The license to handle user Content is bounded by the necessity of providing the Services, which limits but does not eliminate Box's ability to process user data.
Interpretive note: The excerpt is truncated after condition (i). Additional enumerated purposes for data use almost certainly exist in the full clause and are not captured in the canonical claim.
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
View change record →A reader must grant Box and its agents the right to transmit, process, use, and disclose their Content and related information, limited to what is necessary for Box to provide the Services.
How other platforms handle this
Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.
In accordance with applicable legal requirements, we may use your information to tailor and provide you with content and advertisements.
We may use your personal data to personalize your experience interacting with Content, including what Content we recommend, show, or don't show to you.
"You agree to provide Box (as well as agents or service providers acting on Box's behalf to provide the Services) the right to transmit, process, use and disclose Content and other information which we may obtain as part of your use of the Services but only: (i) as necessary for us to provide the Services...Excerpt from Box's Terms of Service
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The license to handle user Content is bounded by the necessity of providing the Services, which limits but does not eliminate Box's ability to process user data.
A reader must grant Box and its agents the right to transmit, process, use, and disclose their Content and related information, limited to what is necessary for Box to provide the Services.
ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.
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