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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
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For any dispute relating to this Agreement, the parties consent to personal jurisdiction and the exclusive venue of the courts in New York County, New York.
you consent as part of these Terms to venue for such cases exclusively in these courts.
These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the state and fe...
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"We both agree that all claims can only be litigated in London, England and we each agree to the exclusive jurisdiction of the courts located within London, England.Excerpt from Box's Terms of Service
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The clause states: “We both agree that all claims can only be litigated in London, England and we each agree to the exclusive jurisdiction of the courts located within London, England.”
ConductAtlas has identified this type of provision across 271 platforms. See the full comparison.
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