This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
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These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 9, or if arbitration does not apply, then the state and fe...
This Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the State of New York, without reference to its choice of law principles.
Other Canadian Residents: Ontario law; venue exclusively in the courts of competent jurisdiction in the City of Toronto, Ontario
"If you reside outside of the United States excluding Japan, you agree that the Terms, and your relationship with Box, shall be governed by the laws of England and Wales.Excerpt from Box's Terms of Service
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The clause states: “If you reside outside of the United States excluding Japan, you agree that the Terms, and your relationship with Box, shall be governed by the laws of England and Wales.”
ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.
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