Betterment shares your personal information with third-party service providers that help operate the platform, such as technology vendors, customer support services, and analytics providers.
This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational framework through which Betterment discloses customer personal information to external vendors and service providers as part of normal business operations. The confidentiality requirement creates a contractual obligation between Betterment and third parties, but does not restrict the categories or scope of third parties to which data may be disclosed.
The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.
View change record →Previous version had empty excerpt; current version now provides detailed disclosure of third-party sharing categories including service providers, financial partners, affiliates, and transaction scenarios.
View full change record →Your personal and financial information flows to a network of third-party vendors, and while these are contractually bound to protect your data, their security practices are ultimately outside Betterment's direct control.
How other platforms handle this
We share Personal Data with vendors, service providers, and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service.
Chats are disconnected from your account before being sent to service providers.
These companies are subject to contractual obligations governing privacy, data security, and confidentiality consistent with applicable laws.
"In order to provide financial services and in connection with our everyday business purposes and activities, we may share your personal information with third parties who perform services on our behalf. Examples of these third parties and services include consumer identification verification services, public accounting firms and other professional firms, and certain other vendors and service providers who perform marketing, advertising, research and analytics services on our behalf. We have entered into agreements that require that these third parties keep this information confidential.Excerpt from Betterment's Privacy Policy
Third-party service provider relationships require data processing agreements and appropriate contractual protections under CCPA/CPRA and GLBA.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes the operational framework through which Betterment discloses customer personal information to external vendors and service providers as part of normal business operations. The confidentiality requirement creates a contractual obligation between Betterment and third parties, but does not restrict the categories or scope of third parties to which data may be disclosed.
Your personal and financial information flows to a network of third-party vendors, and while these are contractually bound to protect your data, their security practices are ultimately outside Betterment's direct control.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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