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The clause is consequential because it removes the user's ability to decline specific categories of communications as a condition of holding an account.
The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.
View change record →Account holders must receive certain administrative communications from Betterment regardless of their communication preferences.
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"if you hold an account with Betterment, you cannot opt out of certain communications related to the administration of your account, including communications related to billing, statement and trade confirmation delivery, or certain regulatory matters.— Excerpt from Betterment's Betterment Privacy Policy
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The clause is consequential because it removes the user's ability to decline specific categories of communications as a condition of holding an account.
Account holders must receive certain administrative communications from Betterment regardless of their communication preferences.
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