Betterment · Betterment Privacy Policy · View original document ↗

Sensitive Personal Information Collection

High severity Rare · 8 of 325 platforms
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Document Record

What it is

Betterment collects sensitive categories of personal information, which may include Social Security numbers, financial account details, and other identifiers required for financial services.

This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the scope of sensitive data categories that Betterment's identity verification procedures are authorized to collect as part of account onboarding and verification processes. The use of third-party identity verification services (Socure) creates data handling obligations across multiple entities.

Consumer impact (what this means for users)

Your most sensitive personal and financial data is held by Betterment, and understanding how it is secured and with whom it is shared is important for assessing your personal risk exposure.

How other platforms handle this

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ClickUp Medium

We collect information you provide directly to us, such as when you create an account, use our Services, make a purchase, or contact us for support. The types of information we may collect include your name, email address, password, phone number, credit card and other payment information, and any ot...

Comcast Medium

Comcast collects information about your use of the Services, including the types of Services you purchase, how you use them, and information about your equipment and network performance. Comcast may use this information to provide and improve the Services, send you marketing communications about Com...

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▸ View Original Clause Language DOCUMENT RECORD
"
Betterment conducts identity verification through Socure, which may also require the collection of facial images, such as headshots from your identification card and selfie photographs. Sensitive Personal Information - Government-issued identifiers (such as Social Security number and driver's license), financial account numbers in combination with login credentials, and facial images used for identification.

— Excerpt from Betterment's Betterment Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Collection of sensitive personal information under CPRA triggers additional obligations including limited use requirements and the right for consumers to restrict its processing. Financial services exemptions under CPRA may partially apply, but legal teams should map each sensitive data category against applicable exemptions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • CFPB
    The CFPB oversees financial data privacy obligations and sensitive consumer financial information handling by investment and banking platforms.
    File a complaint →
  • FTC
    The FTC's data security and privacy enforcement applies to the collection and safeguarding of sensitive personal information.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Betterment Privacy Policy
Entity
Betterment
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001118
Document ID
CA-D-00212
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0f2110f14291cf686bc8bd3141eab2a3228c5db82a5b1a6f096668a1bee8fbf8
Analysis generated
March 20, 2026 11:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Betterment
Document: Betterment Privacy Policy
Record ID: CA-P-001118
Captured: 2026-03-20 11:15:44 UTC
SHA-256: 0f2110f14291cf68…
URL: https://conductatlas.com/platform/betterment/betterment-privacy-policy/sensitive-personal-information-collection/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Betterment's Sensitive Personal Information Collection clause do?

This provision establishes the scope of sensitive data categories that Betterment's identity verification procedures are authorized to collect as part of account onboarding and verification processes. The use of third-party identity verification services (Socure) creates data handling obligations across multiple entities.

How does this clause affect you?

Your most sensitive personal and financial data is held by Betterment, and understanding how it is secured and with whom it is shared is important for assessing your personal risk exposure.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.

Is ConductAtlas affiliated with Betterment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.