Provision record
Betterment · Betterment Privacy Policy · View original document ↗

Sensitive Financial Data Collection

Medium severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

Betterment collects highly sensitive personal and financial information including your Social Security Number, bank account numbers, investment history, and account balances as part of operating its services.

This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The collection of Social Security numbers, bank account numbers, and full financial transaction histories creates significant risk exposure if the data is ever breached, misused, or shared beyond what users expect.

Recent Activity

This document changed recently

Medium Jul 1, 2026

The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

This provision means Betterment holds some of the most sensitive data tied to your financial identity, including your SSN and complete banking and investment account details, which are high-value targets in the event of a data breach or unauthorized access.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Send a written data deletion request to privacy@betterment.com specifying the personal information you want deleted and your account details. Betterment will process verified requests in accordance with applicable law.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect several categories of personal information. The specific pieces of personal information we collect about you will depend on how you interact with us and which of our products and services you use. This may include: Identifiers such as your name, address, phone number, email address, Social Security Number, date of birth, government-issued ID, and IP address. Financial and transactional information such as bank account numbers, investment account details, transaction history, account balances, and payment information.

Excerpt from Betterment's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates the Gramm-Leach-Bliley Act and Regulation P, which govern the collection and safeguarding of nonpublic personal financial information by financial institutions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Betterment Privacy Policy
Entity
Betterment
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009204
Document ID
CA-D-00212
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
629c272827ea0612be12e62d401333f60cf68e24915b52ee0ededd29e635c68b
Analysis generated
May 10, 2026 15:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Betterment
Document: Betterment Privacy Policy
Record ID: CA-P-009204
Captured: 2026-05-10 15:51:14 UTC
SHA-256: 629c272827ea0612…
URL: https://conductatlas.com/platform/betterment/betterment-privacy-policy/provision/CA-P-009204/sensitive-financial-data-collection/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Betterment's Sensitive Financial Data Collection clause do?

The collection of Social Security numbers, bank account numbers, and full financial transaction histories creates significant risk exposure if the data is ever breached, misused, or shared beyond what users expect.

How does this clause affect you?

This provision means Betterment holds some of the most sensitive data tied to your financial identity, including your SSN and complete banking and investment account details, which are high-value targets in the event of a data breach or unauthorized access.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Betterment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.