Betterment's services are intended for adults and the company states it does not knowingly collect data from children under 13, consistent with federal law.
This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the minimum age restriction for Betterment's services and confirms that any inadvertently collected data from minors will be deleted.
The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.
View change record →New provision adds compliance with COPPA and demonstrates commitment to child protection, a standard regulatory requirement for services handling personal data.
View full change record →This provision means Betterment does not offer services to children under 13 and will delete any such data if discovered, which is required under federal law but provides limited additional protection for minors.
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"Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.Excerpt from Betterment's Privacy Policy
1) REGULATORY LANDSCAPE: This provision addresses the Children's Online Privacy Protection Act (COPPA), which prohibits collecting personal information from children under 13 without verifiable parental consent.
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This provision establishes the minimum age restriction for Betterment's services and confirms that any inadvertently collected data from minors will be deleted.
This provision means Betterment does not offer services to children under 13 and will delete any such data if discovered, which is required under federal law but provides limited additional protection for minors.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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