Walmart · Walmart Privacy Policy · View original document ↗

Children's Privacy (Minors Under 16)

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Walmart states it does not knowingly collect data from children under 13, and requires affirmative opt-in consent before selling or sharing data of California residents aged 13 to 15.

This analysis describes what Walmart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

COPPA prohibits collection of personal information from children under 13 without verifiable parental consent, and CPRA prohibits the sale or sharing of personal information of consumers aged 13 to 15 without their affirmative opt-in authorization; the policy's disclosure of these practices establishes Walmart's stated compliance posture for minors.

Interpretive note: The adequacy of Walmart's age verification mechanisms to satisfy COPPA's verifiable parental consent standard and the AADC's applicability to Walmart's digital services are not fully addressed in the available policy text.

Consumer impact (what this means for users)

The policy states that Walmart's services are not directed to children under 13 and that California residents aged 13 to 15 must affirmatively opt in before Walmart will sell or share their personal information, meaning minors in this age range receive a higher level of data sharing protection than adult consumers under California law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe Walmart has collected personal information from a child under 13, visit https://www.walmart.com/account/privacy or call 1-800-925-6278 to submit a deletion request on behalf of the minor.

How other platforms handle this

TransUnion Medium

Depending on where you live, you may have certain rights with respect to your personal information. These rights may include: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected i...

T-Mobile Medium

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...

McDonald's Medium

Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. California residents between 13 and 15 years of age may opt in to the sale or sharing of their personal information, but we will not sell or share such information without affirmative authorization.

— Excerpt from Walmart's Walmart Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act (COPPA), enforced by the FTC, prohibits collection of personal information from children under 13 without verifiable parental consent. CPRA establishes an affirmative opt-in requirement for the sale or sharing of personal information of consumers aged 13 to 15. The FTC has pursued enforcement actions against major retailers for inadvertent collection of children's data through general consumer-facing services. 2) GOVERNANCE EXPOSURE: Medium. The policy's statement that services are 'not directed to' children under 13 does not fully address situations where minors access Walmart's digital services through a parent's account or through general-purpose store interactions. Age verification mechanisms and their adequacy are a recurring FTC enforcement concern. 3) JURISDICTION FLAGS: COPPA applies nationally. California's CPRA and the California Age-Appropriate Design Code (AADC) create additional design and data handling obligations for services likely to be accessed by minors. The AADC applies to online services likely to be accessed by children under 18 and may create obligations beyond the general COPPA threshold. 4) CONTRACT AND VENDOR IMPLICATIONS: Third-party advertising and analytics partners receiving data from Walmart's digital properties should be contractually prohibited from creating profiles of users known or reasonably suspected to be minors. Walmart Connect advertising partners should have representations about compliance with COPPA and applicable state children's privacy requirements. 5) COMPLIANCE CONSIDERATIONS: Legal teams should review whether Walmart's age-gating mechanisms on its digital properties satisfy COPPA's verifiable parental consent standard and whether the AADC's risk assessment requirements apply to Walmart's digital services given their general consumer audience.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA and has authority over deceptive or inadequate disclosures regarding children's privacy practices.
    File a complaint →
  • State AG
    California's Attorney General enforces CPRA's affirmative opt-in requirement for data sale and sharing involving consumers aged 13 to 15, as well as the California Age-Appropriate Design Code.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Walmart Privacy Policy
Entity
Walmart
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 12, 2026
Record ID
CA-P-011366
Document ID
CA-D-00617
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9200be8a92b071fecc372cef5e5d5d41ac0ea9720243d99cf467dc9f3ca2026b
Analysis generated
May 7, 2026 15:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Walmart
Document: Walmart Privacy Policy
Record ID: CA-P-011366
Captured: 2026-05-07 15:27:09 UTC
SHA-256: 9200be8a92b071fe…
URL: https://conductatlas.com/platform/walmart/walmart-privacy-policy/childrens-privacy-minors-under-16/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Walmart's Children's Privacy (Minors Under 16) clause do?

COPPA prohibits collection of personal information from children under 13 without verifiable parental consent, and CPRA prohibits the sale or sharing of personal information of consumers aged 13 to 15 without their affirmative opt-in authorization; the policy's disclosure of these practices establishes Walmart's stated compliance posture for minors.

How does this clause affect you?

The policy states that Walmart's services are not directed to children under 13 and that California residents aged 13 to 15 must affirmatively opt in before Walmart will sell or share their personal information, meaning minors in this age range receive a higher level of data sharing protection than adult consumers under California law.

Is ConductAtlas affiliated with Walmart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Walmart.