Provision record
Betterment · Betterment Privacy Policy · View original document ↗

California Consumer Rights (CCPA/CPRA)

Medium severity Common · 289 of 352 platforms
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Document Record

What it is

If you live in California, you have specific rights under state law to access, delete, correct, or limit the use of your personal information that Betterment holds.

This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause operationalizes Betterment's obligations under the CCPA and CPRA by establishing the procedural mechanisms through which California residents can exercise statutory data subject rights, including data deletion requests and access disclosures.

Recent Activity

This document changed recently

Medium Jul 1, 2026

The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

California consumers can request access to their data, ask for deletion, correct inaccuracies, and opt out of the sale or sharing of sensitive personal information, giving them meaningful control over their privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Within 45 days
    California residents can submit a data deletion or access request by visiting Betterment's privacy policy page and using the designated privacy request link or form. Betterment is required to respond within 45 days under CCPA/CPRA.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act ("CPRA") of 2020 and other California laws (collectively, the "CCPA"), this may also include information about employees and employee applicants as well as enterprise data (such as business-to-business). Under certain State Privacy Laws, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

Excerpt from Betterment's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

CPRA (effective January 1, 2023) expands CCPA obligations, including rights around sensitive personal information, data minimization, and purpose limitation.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Betterment Privacy Policy
Entity
Betterment
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001117
Document ID
CA-D-00212
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0f2110f14291cf686bc8bd3141eab2a3228c5db82a5b1a6f096668a1bee8fbf8
Analysis generated
March 20, 2026 11:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Betterment
Document: Betterment Privacy Policy
Record ID: CA-P-001117
Captured: 2026-03-20 11:15:44 UTC
SHA-256: 0f2110f14291cf68…
URL: https://conductatlas.com/platform/betterment/betterment-privacy-policy/provision/CA-P-001117/california-consumer-rights-ccpacpra/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Betterment's California Consumer Rights (CCPA/CPRA) clause do?

This clause operationalizes Betterment's obligations under the CCPA and CPRA by establishing the procedural mechanisms through which California residents can exercise statutory data subject rights, including data deletion requests and access disclosures.

How does this clause affect you?

California consumers can request access to their data, ask for deletion, correct inaccuracies, and opt out of the sale or sharing of sensitive personal information, giving them meaningful control over their privacy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Betterment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.